Evening Supervisor

Chimes; Baltimore (MD); On-site; USD 33,000 - 39,000; Full time

Job summary

Chimes is seeking a dedicated Senior Supervisor for terminal cleaning at BWI Airport. You will oversee day-to-day performance of custodial staff on your shift, ensure contract quality and timeliness, and train crew leaders on procedures.

The role requires strong interpersonal skills, compassion, and strict adherence to safety and dress code, with weekend work and a 2:00pm–10:00pm schedule.

Qualifications

• Experience supervising custodial staff on a shift-based schedule.
• Strong interpersonal skills and compassion for people with disabilities.
• Ability to train and evaluate staff and ensure contract compliance.

Responsibilities

• Supervise custodian assignments for the cleaning crews on a specific shift.
• Evaluate and mentor custodial staff; maintain positive staff relations.
• Schedule and inspect cleaning activities to meet contract quality and timeliness.
• Ensure compliance with dress code and personal hygiene standards.
• Maintain daily time/attendance records and prepare required reports.
• Coordinate with MAA inspectors and Shift Manager on discrepancies and corrective actions.
• Provide training on new procedures and safety policies.

Skills

Leadership

Supervision

Training

Communication

Job description

Job Details

Description

Pay Rate: $26.08 /hour

Shift: 2:00pm-10:00pm off on Monday and Tuesday (weekends required)

Job Summary:

Responsible for the day-to-day performance of all personnel under their supervision on their respective shifts for the terminal cleaning areas/zones assigned. The Supervisors shall oversee the janitorial/custodial services performed to include supervising, training, and inspection of the janitorial services per the technical provisions of the contract. Position requires strong interpersonal skills and compassion and respect for persons with disabilities.

• Comply with all Agency policies and procedures and follow contract specifications.
• Manage and supervise custodian assignments for the cleaning crews for a specific shift/area assigned for scheduled shift.
• Evaluate/supervisor assigned custodial staff.
• Maintain a positive relationship with staff members.
• Assign, oversee, and inspect the cleaning activities of the custodial staff assigned to a specific area of responsibility to meet or exceed contract requirements for quality and timeliness.
• Schedule general janitorial services in accordance to contract specifications (for example: daily, weekly, bi-weekly, quarterly, semi-annually and annually).
• Manage custodial assignments and evaluate staff performance.
• Ensure compliance with dress code and personal hygiene standards for self and staff
• Make necessary changes in custodial work force to complete all work assignments according to time lines and schedules.
• Train employees in proper cleaning procedures in accordance with contract specifications.
• Identify sub-standard cleaning procedures, processes, and misuse of materials and assist in correcting any deficiencies found.
• Maintain daily log of all cleaning discrepancies noticed during shift.
• Report malfunctioning restroom fixtures, expended restroom light bulbs, and any other necessary repairs that interfere with cleaning to the MAA, Project Manager, Assistant Project Manager or Shift Manager.
• Work with the inspectors to resolve cleaning problems and to prevent reoccurrence of the noted discrepancies.
• Based on information received from the Shift Manager, take corrective action to fix sub-standard cleaning procedures, processes, and misuse of materials.
• Train the custodial staff on new/improved procedures to correct deficiencies and provide any training needed to correct deficiencies.
• Review Chimes (JAMS) Inspection Reports daily and ensure corrective action is taken by Crew Leaders. Notify Shift Manger and APM if discrepancies are not part of the scope of work for that shift or are of an emergency nature
• Suggest solutions to operational challenges to the Shift Manager.
• Accept service requests and with Shift Manager or PM/APM approval provide service based on agreement.
• Complete and submit vital daily, weekly and monthly reports required by either Chimes, MAA, Project Manager, Assistant Project Manager, or Shift Manager.
• Manage, review, track, edit/correct all the daily paperwork completed by employees.
• Review and ensure time sheets are submitted timely to the Shift Managers
• Maintain, monitor, and review daily time/attendance records on custodial crews.
• Notify APM & Shift Managers of No Call/No Shows.
• Assist Shift Managers as requested for payroll concerns and badging renewal dates.
• Monitor vacation requests and ensure submitted two weeks prior to requested dates.
• Maintain required custodial personnel, supply, and equipment records.
• Review and monitor restroom inspection sheets.
• Review and monitor all uniform requests and deploy to Equipment Manager.
• Review and monitor all inventory and equipment logs.
• Report equipment down time problems and provide the Equipment Manager with frequent status report on the use and condition of equipment for specific shift/piers.
• Maintain and monitor equipment and sign off sheets to ensure returned in working order.
• Review and monitor all training requests and work with Training Manager to implement programs and processes.
• Conduct safety training and implement safety policy and procedures, particularly as it relates to the operations of janitorial equipment and proper use of chemicals.
• Meet with staff regularly to review contract needs.
• Attend all monthly management meetings.
• Sign for inspection reports and other correspondence on behalf of the contractor.
• Maintain continual communication with the MAA and BWI Airport Operations Center during normal working hours to respond to problems.
• Take necessary steps/action to improve the quality of work that is identified by MAA Inspectors or Elliott Reports as substandard/unsatisfactory.
• React immediately to custodial emergencies.
• Assist in implementing the inclement weather and emergency plan of operations for one of the three shifts.
• Observe BWI Security Procedures for unescorted access privileges to the Security Identification Display Area (SIDA) and ensure all staff does the same.
• Comply with MAA’s rules for the site, security and safety guidelines, and Chimes Rules For The Workplace and ensure employee do the same.

Job Details

Description

Pay Rate: $26.08 /hour

Shift: 2:00pm-10:00pm off on Monday and Tuesday (weekends required)

Job Summary:

Responsible for the day-to-day performance of all personnel under their supervision on their respective shifts for the terminal cleaning areas/zones assigned. The Supervisors shall oversee the janitorial/custodial services performed to include supervising, training, and inspection of the janitorial services per the technical provisions of the contract. Position requires strong interpersonal skills and compassion and respect for persons with disabilities.

• Comply with all Agency policies and procedures and follow contract specifications.
• Manage and supervise custodian assignments for the cleaning crews for a specific shift/area assigned for scheduled shift.
• Evaluate/supervisor assigned custodial staff.
• Maintain a positive relationship with staff members.
• Assign, oversee, and inspect the cleaning activities of the custodial staff assigned to a specific area of responsibility to meet or exceed contract requirements for quality and timeliness.
• Schedule general janitorial services in accordance to contract specifications (for example: daily, weekly, bi-weekly, quarterly, semi-annually and annually).
• Manage custodial assignments and evaluate staff performance.
• Ensure compliance with dress code and personal hygiene standards for self and staff
• Make necessary changes in custodial work force to complete all work assignments according to time lines and schedules.
• Train employees in proper cleaning procedures in accordance with contract specifications.
• Identify sub-standard cleaning procedures, processes, and misuse of materials and assist in correcting any deficiencies found.
• Maintain daily log of all cleaning discrepancies noticed during shift.
• Report malfunctioning restroom fixtures, expended restroom light bulbs, and any other necessary repairs that interfere with cleaning to the MAA, Project Manager, Assistant Project Manager or Shift Manager.
• Work with the inspectors to resolve cleaning problems and to prevent reoccurrence of the noted discrepancies.
• Based on information received from the Shift Manager, take corrective action to fix sub-standard cleaning procedures, processes, and misuse of materials.
• Train the custodial staff on new/improved procedures to correct deficiencies and provide any training needed to correct deficiencies.
• Review Chimes (JAMS) Inspection Reports daily and ensure corrective action is taken by Crew Leaders. Notify Shift Manger and APM if discrepancies are not part of the scope of work for that shift or are of an emergency nature
• Suggest solutions to operational challenges to the Shift Manager.
• Accept service requests and with Shift Manager or PM/APM approval provide service based on agreement.
• Complete and submit vital daily, weekly and monthly reports required by either Chimes, MAA, Project Manager, Assistant Project Manager, or Shift Manager.
• Manage, review, track, edit/correct all the daily paperwork completed by employees.
• Review and ensure time sheets are submitted timely to the Shift Managers
• Maintain, monitor, and review daily time/attendance records on custodial crews.
• Notify APM & Shift Managers of No Call/No Shows.
• Assist Shift Managers as requested for payroll concerns and badging renewal dates.
• Monitor vacation requests and ensure submitted two weeks prior to requested dates.
• Maintain required custodial personnel, supply, and equipment records.
• Review and monitor restroom inspection sheets.
• Review and monitor all uniform requests and deploy to Equipment Manager.
• Review and monitor all inventory and equipment logs.
• Report equipment down time problems and provide the Equipment Manager with frequent status report on the use and condition of equipment for specific shift/piers.
• Maintain and monitor equipment and sign off sheets to ensure returned in working order.
• Review and monitor all training requests and work with Training Manager to implement programs and processes.
• Conduct safety training and implement safety policy and procedures, particularly as it relates to the operations of janitorial equipment and proper use of chemicals.
• Meet with staff regularly to review contract needs.
• Attend all monthly management meetings.
• Sign for inspection reports and other correspondence on behalf of the contractor.
• Maintain continual communication with the MAA and BWI Airport Operations Center during normal working hours to respond to problems.
• Take necessary steps/action to improve the quality of work that is identified by MAA Inspectors or Elliott Reports as substandard/unsatisfactory.
• React immediately to custodial emergencies.
• Assist in implementing the inclement weather and emergency plan of operations for one of the three shifts.
• Observe BWI Security Procedures for unescorted access privileges to the Security Identification Display Area (SIDA) and ensure all staff does the same.
• Comply with MAA’s rules for the site, security and safety guidelines, and Chimes Rules For The Workplace and ensure employee do the same.

Essential Functions

• Comply with all Agency policies and procedures and follow contract specifications.
• Manage and supervise custodian assignments for the cleaning crews for a specific shift/area assigned for scheduled shift.
• Evaluate/supervisor assigned custodial staff.
• Maintain a positive relationship with staff members.
• Assign, oversee, and inspect the cleaning activities of the custodial staff assigned to a specific area of responsibility to meet or exceed contract requirements for quality and timeliness.
• Schedule general janitorial services in accordance to contract specifications (for example: daily, weekly, bi-weekly, quarterly, semi-annually and annually).
• Manage custodial assignments and evaluate staff performance.
• Ensure compliance with dress code and personal hygiene standards for self and staff
• Make necessary changes in custodial work force to complete all work assignments according to time lines and schedules.
• Train employees in proper cleaning procedures in accordance with contract specifications.
• Identify sub-standard cleaning procedures, processes, and misuse of materials and assist in correcting any deficiencies found.
• Maintain daily log of all cleaning discrepancies noticed during shift.
• Report malfunctioning restroom fixtures, expended restroom light bulbs, and any other necessary repairs that interfere with cleaning to the MAA, Project Manager, Assistant Project Manager or Shift Manager.
• Work with the inspectors to resolve cleaning problems and to prevent reoccurrence of the noted discrepancies.
• Based on information received from the Shift Manager, take corrective action to fix sub-standard cleaning procedures, processes, and misuse of materials.
• Train the custodial staff on new/improved procedures to correct deficiencies and provide any training needed to correct deficiencies.
• Review Chimes (JAMS) Inspection Reports daily and ensure corrective action is taken by Crew Leaders. Notify Shift Manger and APM if discrepancies are not part of the scope of work for that shift or are of an emergency nature
• Suggest solutions to operational challenges to the Shift Manager.
• Accept service requests and with Shift Manager or PM/APM approval provide service based on agreement.
• Complete and submit vital daily, weekly and monthly reports required by either Chimes, MAA, Project Manager, Assistant Project Manager, or Shift Manager.
• Manage, review, track, edit/correct all the daily paperwork completed by employees.
• Review and ensure time sheets are submitted timely to the Shift Managers
• Maintain, monitor, and review daily time/attendance records on custodial crews.
• Notify APM & Shift Managers of No Call/No