Evening Store Ops Lead | Customer Experience & Safety

Northeast Grocery; Brattleboro (VT); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Sign on Bonus: $1,500

Opportunities for advancement

Job summary

Northeast Grocery is seeking an Evening Operations Manager for our Brattleboro location. You will be responsible for overseeing store operations during evening hours, ensuring excellent customer service, and managing the performance of your team. The position requires strong leadership skills and the ability to resolve issues effectively.

Ideal candidates have a high school diploma, experience in retail, and are comfortable working evenings, weekends, and holidays. Join us in delivering exceptional experiences to our customers!

Qualifications

• Must be at least 18 years of age.
• Satisfactory performance reviews.
• Strong communication and leadership skills.
• Ability to work independently during non-peak management hours.
• High School diploma or equivalent.
• Available to work evenings, weekends, and holidays as required.

Responsibilities

• Oversee customer service and teammate performance.
• Act as Manager on Duty during evening hours.
• Resolve customer concerns and operational disruptions.
• Monitor merchandising and store conditions.
• Ensure compliance with health and safety regulations.

Skills

Communication skills

Leadership skills

Customer service

Problem solving

Education

High School diploma or equivalent

Experience in grocery or retail environment

Tools

Computer Applications

Calculator

Job description

Northeast Grocery is seeking an Evening Operations Manager for our Brattleboro location. You will be responsible for overseeing store operations during evening hours, ensuring excellent customer service, and managing the performance of your team. The position requires strong leadership skills and the ability to resolve issues effectively.

Ideal candidates have a high school diploma, experience in retail, and are comfortable working evenings, weekends, and holidays. Join us in delivering exceptional experiences to our customers!