Evening-Shift Remote Hospitality Sales Specialist

The Dollywood Company; Pigeon Forge (TN); On-site; USD 30,000 - 40,000; Part time

Job summary

The Dollywood Company is seeking a Remote Hospitality Sales Representative to assist guests with inquiries, reservations, and sales in alignment with our mission of creating memorable experiences. Candidates will work mainly afternoons and evenings, and must be able to attend on-site training in Pigeon Forge.

The ideal candidate should have excellent customer service skills, a high school diploma, and experience in reservations. This role offers a unique opportunity to represent the heart and soul of Dollywood's mission.

Qualifications

• Must be at least 18 years of age.
• 1 year Lodging Reservation experience preferred.
• Must pass a typing test (25 WPM).

Responsibilities

• Assist guests with reservations and sales.
• Upsell additional products and services.
• Ensure guest satisfaction and address inquiries.

Skills

Customer service

Sales proficiency

Communication skills

Multi-tasking

Education

High School Diploma or equivalent

Tools

BOS ticketing system

Opera Property Management System

Job description

The Dollywood Company is seeking a Remote Hospitality Sales Representative to assist guests with inquiries, reservations, and sales in alignment with our mission of creating memorable experiences. Candidates will work mainly afternoons and evenings, and must be able to attend on-site training in Pigeon Forge.

The ideal candidate should have excellent customer service skills, a high school diploma, and experience in reservations. This role offers a unique opportunity to represent the heart and soul of Dollywood's mission.