Evening Server (4p - 11p)

Hilton Dallas/Park Cities; Dallas (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Employee discount on hotel stays

Flexible spending account

Health insurance

Life insurance

Paid time off available 90 days after起

Job summary

Hilton Dallas Park Cities in Dallas, TX is seeking a Restaurant Server to deliver exceptional guest experiences from seating to payment. You will greet guests, present menus, take orders, relay to kitchen, and ensure timely service in a fast-paced hotel restaurant.

Experience in serving, strong communication, and knowledge of POS systems are preferred. You will stand for long periods, lift up to 25 lbs, and work weekends/holidays as needed.

Qualifications

• Previous experience as a server in a fast-paced environment preferred.
• Excellent communication and guest service skills.
• Ability to stand and move continuously, lift up to 25 lbs, and multitask under pressure.
• Knowledge of point-of-sale systems and dietary needs.
• Must be able to read, write, speak, and understand English, and work flexible shifts including weekends and holidays.

Responsibilities

• Greets and seats guests, presents menus, and explains daily specials.
• Accurately takes and enters orders for food and beverages, relays orders to kitchen, and serves promptly.
• Monitors guest satisfaction and resolves issues with professionalism.
• Processes payments and handles cash/credit transactions securely.
• Maintains a clean and organized dining area and adheres to safety and sanitation policies.

Skills

Guest service

Communication

English fluency

Multitasking

Physical stamina

Tools

POS systems

Job description

About The Opportunity

Practice Hospitality is seeking a Restaurant Server to join the team at the Hilton Dallas Park Cities, the most beloved hotel in Dallas' affluent Park Cities neighborhood.

About The Hotel

Nestled in the heart of Dallas' most desirable neighborhood, Hilton Dallas Park Cities is a hotel that treats new friends like neighbors and neighbors like family. Committed to creating remarkable hospitality experiences that foster connection, it is integrated into the fabric of the neighborhood with interesting and exceptional service. Just minutes from Love Field, Hilton Dallas Park Cities the ideal home base for business, leisure and small group travel. With 230 guest rooms, 10,000 sq. ft. of meeting space, an inviting rooftop pool, grab-and-go that serves up healthy breakfast options and the hotel's bar open for drinks and small plates every evening, this is where good things happen, and all are welcome.

About The Company

Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community. We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.

Job Role

Responsible for providing exceptional service to hotel restaurant guests, maintaining dining standards, and ensuring a positive guest experience from seating to payment.

Responsibilities

Greets and seats guests, presents menus, and explains daily specials. Answers menu questions and makes recommendations. Accurately takes and enters orders for food and beverages, relays orders to kitchen, and serves food promptly and efficiently. Monitors guest satisfaction throughout service, resolves issues with professionalism, and maintains a clean and organized dining area. Processes payments, prepares checks, and handles cash/credit transactions securely. Adheres to safety, sanitation, and company policies at all times.

Supportive Functions

May assist with clearing tables, restocking supplies, folding napkins, and cleaning spills. Helps team members with side work and other duties as requested by supervisor. Ensures floor safety and a clutter-free workspace.

Requirements

Previous experience as a server in a fast-paced environment preferred. Excellent communication and guest service skills. Ability to stand and move continuously, lift up to 25 lbs, and multitask under pressure. Knowledge of point-of-sale systems, menu items, and dietary needs. Must be able to read, write, speak, and understand English, and work flexible shifts including weekends and holidays.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount on hotel stays
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off available 90 days after start date
• Vision insurance
• Hospital indemnity insurance
• Eligible to participate in the Employee Referral Bonus Program.

EOE |Disabled |Veteran

Practice Hospitality is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Practice Hospitality's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, teammate activities, access to facilities and programs and general treatment during employment.

Source: Practice Hospitality