Evening Security & Guest Services Officer

United Protective Services; Houston (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

United Protective Services in Houston, TX is seeking an Evening Security Officer for a Class A mid-rise office building. You will be the first contact for tenants, guests, and contractors, ensuring a safe, welcoming environment while enforcing policies.

The schedule includes Saturday 1630-2030, Sunday off, and other evening shifts through Friday 1600-2330. Strong customer service, reliability, and professional presence are essential, with competitive pay and ongoing training provided.

Qualifications

• Previous security, customer service, hospitality, or related experience preferred.
• Excellent verbal and written communication skills.
• Strong attention to detail and situational awareness.
• Ability to remain calm and professional in high-pressure situations.

Responsibilities

• Provide exceptional customer service to tenants, visitors, contractors, and guests.
• Maintain a professional and welcoming presence throughout the property.
• Conduct interior and exterior patrols of the building, parking areas, and common spaces.
• Monitor the property for safety hazards, suspicious activity, and security concerns.
• Respond promptly and professionally to alarms, incidents, and emergency situations.
• Assist with access control and verify visitor and contractor credentials as needed.
• Provide directions, information, and assistance to building occupants and guests.
• Complete accurate daily activity reports, incident reports, and other required documentation.
• Communicate effectively with property management, tenants, emergency responders, and fellow team members.
• Enforce property rules and company policies in a courteous and professional manner.

Skills

Customer service

Verbal & written communication

Attention to detail

Situational awareness

Appearance & professionalism

Job description

United Protective Services in Houston, TX is seeking an Evening Security Officer for a Class A mid-rise office building. You will be the first contact for tenants, guests, and contractors, ensuring a safe, welcoming environment while enforcing policies.

The schedule includes Saturday 1630-2030, Sunday off, and other evening shifts through Friday 1600-2330. Strong customer service, reliability, and professional presence are essential, with competitive pay and ongoing training provided.