Evening Seasonal Visitor Experience Host

Chicago-Botanic-Garden; Glencoe (IL); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Wellness program

Garden membership

Shop discounts

Event previews

Job summary

Chicago Botanic Garden is seeking a Visitor Experience Event Associate for fall and winter events in Glencoe, IL. This part-time, non-exempt role supports outdoor events by welcoming visitors, scanning tickets, guiding guests, and answering questions with friendly, proactive service.

The position requires availability for evening shifts during Night of 1,000 Jack-o'-Lanterns and Lightscape, with training on scheduling apps and radios. Benefits include a garden membership and employee events.

Qualifications

• Minimum of one year’s experience in sales and customer service.
• Ability to interact positively with all customers including members, donors, potential donors, and coworkers in a professional and friendly manner.
• Proficiency in communicating with Visitor Experience managers, supervisors, and coworkers using Garden-provided radios.
• Availability to work multiple evening shifts on specified dates in Oct 2026 through Jan 2027.
• Proficiency in Microsoft Office and basic database software (Galaxy).
• Ability to handle cash and credit card transactions with integrity.

Responsibilities

• Serve as a Visitor Experience associate at designated points along the outdoor event route, including entrances and exits, supporting admission processes, ticket scanning, path monitoring, and safety.
• Ability to work independently for long periods of time.
• Assist in day-to-day operational procedures, including daily setup and removal of event equipment such as stanchions, signs, and sandbags.
• Monitor path conditions to ensure safe visitor passage and maintain area cleanliness.

Skills

Sales experience

Customer service

Microsoft Office

Radio communication

Cash handling

Tools

Galaxy database

Makeshift scheduling app

POS system

Job description

Chicago Botanic Garden is seeking a Visitor Experience Event Associate for fall and winter events in Glencoe, IL. This part-time, non-exempt role supports outdoor events by welcoming visitors, scanning tickets, guiding guests, and answering questions with friendly, proactive service.

The position requires availability for evening shifts during Night of 1,000 Jack-o'-Lanterns and Lightscape, with training on scheduling apps and radios. Benefits include a garden membership and employee events.