Assistant Exhibition Facilitator - Resource

Chicago-Botanic-Garden; Glencoe (IL); On-site; USD 24,000 - 27,000; Part time

Benefits offered by this job

Wellness initiative

Employee EAP

Retirement plan

Garden membership

Garden discounts

Educational classes discounts

Employee events

Job summary

The Chicago Botanic Garden is seeking an Assistant Exhibition Facilitator for the Butterflies and Blooms exhibition. This seasonal, part-time role involves engaging with visitors, supporting tours and programs, and working with volunteers to ensure a high-quality visitor experience.

Candidates should have customer service or public engagement experience, be available through early September, and able to work weekends and evenings.

Qualifications

• At least one year of experience in customer service, public engagement, or education.
• Available to work through early-September.
• Available to work weekend and evening shifts.
• High energy level and passion for working with the public.
• Excellent organizational and communication skills.
• Enthusiastic about working with volunteers.
• Able to work independently and as part of a team.
• Flexible and able to work in a fast-paced environment.

Responsibilities

• Work with the exhibition facilitator to ensure a full daily roster of volunteers and fill vacancies.
• Interact with visitors and volunteers by answering questions and facilitating tours and programs as needed.
• Gain subject matter competency related to the exhibition.
• Collaborate with volunteers to create an outstanding visitor experience.
• Communicate daily with horticulture staff about plants, pupae arrival, and exhibition changes.
• Report operational problems to appropriate staff.
• Participate in volunteer training.
• Attend meetings as needed.
• Assist with other programs in the Visitor Events & Programs department.

Skills

Customer service

Public engagement

Education experience

Weekend/evening availability

High energy

Organizational skills

Communication skills

Volunteer coordination

Education

Equivalent education

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Resource Part-Time Glencoe, IL, US

3 days ago Requisition ID: 1723

Salary Range: $17.35 To $19.30 Hourly

Assistant Exhibition Facilitator, Butterflies and Blooms

Exemption Status: Non-exempt

Department: Visitor Events & Programs

Reports to: Visitor Engagement and Events Manager & Visitor Experience Supervisor

Resource, scheduled as needed for approximately 3 weeks

Resource employees of the Chicago Botanic Garden are eligible for the following Benefits:

• Wellness initiative benefit, Employee Assistance Program (EAP), Retirement plan
• Garden membership - free to employees at Household Plus level
• Discounts to Garden Shop, Cafe, Garden-sponsored educational classes
• Employee events such as Orchid show, Night of 1,000 Jack-o'-Lanterns, Lightscape employee & friends preview night

Compensation Philosophy

At the Chicago Botanic Garden, our compensation philosophy is rooted in our core values: Growth, Understanding, Resilience, and Trust through Transparency. We are committed to creating a workplace where everyone feels respected, valued, and appreciated.

Our objective is to create compensation and growth opportunities for our employees that are highly competitive, internally equitable and transparent. The foundation of our efforts is a straightforward approach that can be easily communicated by managers with defined pay ranges for all positions. When posting job openings, we share the minimum salary up to the budgeted amount.

The starting salary for new staff members is determined by considering the salary range assigned to the position and by reviewing the candidate’s qualifications for the job as compared with job responsibilities. Prior work experience should be considered in determining the salary offer, provided that it is relevant to the job. Additional factors such as secondary language proficiency or advanced degrees that enhance performance may also be considered. A candidate’s salary may exceed the minimum amount based on factors such as experience, additional skills (e.g., secondary language proficiency), or pertinent degrees that enhance the individual’s contribution to the role but are not required. Opportunities for increased compensation are provided through referral bonuses, shift differentials, Thank You Pay, promotions, and periodic pay increases based on the Garden's overall performance and financial budgets.

Our total compensation and benefits package is people centric. We prioritize employee wellness across three pillars: physical, mental, and financial. Our goal is to offer innovative total rewards that support continuous professional growth, personal development, and provide the flexibility needed to balance personal and professional commitments.

Position Overview

The Assistant Exhibition Facilitator e nsures an exceptional visitor experience by actively engaging with the public and fostering positive interactions within the Butterflies and Blooms exhibition. There are up to five positions open for this seasonal, part-time role. Hours will vary, with schedule from 1 to 8 p.m. or 5 to 8 p.m. to cover weekdays and weekends.

Responsibilities

In this role, you will be responsible for the following:

• Work with exhibition facilitator to ensure a full daily roster of volunteers and work with staff to fill vacancies.
• Interact with visitors and volunteers by answering questions and facilitating tours and programs as needed.
• Gain subject matter competency related to the exhibition.
• Work collaboratively with volunteers to create an outstanding visitor experience.
• Communicate daily with horticulture staff to learn about plants, arrival of pupae, and changes within the exhibition.
• Report any operational problems to appropriate staff.
• Participate in volunteer training.
• Attend appropriate meetings as needed.
• Assist with other programs and projects as needed in the Visitor Events & Programs department.

Qualifications

Our ideal candidate will have the following:

• At least one year of experience in customer service, public engagement, or education— or equivalent education
• Candidate should be available to work through early-September.
• Available to work weekend and evening shifts.
• A high energy level and passion for working with the public.
• Excellent organizational, and communication skills.
• An enthusiastic interest in working with volunteers.
• The ideal candidate will be flexible, able to work in a fast-paced environment, and possess exceptional interpersonal skills.
• The ability to work both independently and as part of a team is essential.

Physical Demands

Position requires extensive periods of walking and standing with lifting/pushing up to approximately 20 pounds. Most of the work is conducted outside, rain or shine. Candidate must be comfortable working outside in all types of weather including hot summer days and cool rainy days.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability, or any other federal, state, or local protected class.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibilities and qualifications required of personnel so classified.

In accordance with Title IX of the Education Amendments Act of 1972, the Chicago Botanic Garden does not discriminate on the basis of sex in its programs or activities, including in employment or admissions. Please call [phone] to contact our Title IX Coordinator should you have questions or concerns. Please do not call this number to inquire about job postings or the status of your application, or with solicitations from companies or third-party recruiters.