Evening Retail CSR — 2nd Shift, Part-Time

Jimmy Jazz; Lansing (MI); On-site; USD 18,000 - 21,000; Part time

Job summary

Jimmy Jazz in Lansing, MI is seeking a part-time Retail Associate to deliver friendly customer service, stock shelves, handle cash, and keep the store organized.

Responsibilities include suggesting promotional items, handling questions and returns, promoting the QDCard, and ensuring safe, accurate checkout and quick issue resolution at the register. This role requires flexibility and the ability to lift up to 50 pounds.

Qualifications

• High School diploma or equivalent preferred.
• Retail Customer Service experience preferred.

Responsibilities

• Maximize Customer Satisfaction and Sales Improvement
• Suggest additional and promotional items, optimize time of self to ensure Customer Service PlusOne
• Handle customer's questions, complaints, and returns quickly and appropriately or refer to Management
• Promote the use and benefits of the QDCard
• Cash Handling/Reporting and Register Operations
• Ensure alcohol/tobacco/lottery and lotto sales are appropriatelyhandled
• Safety and Security
• Ensure internal and external store areas are kept free of safetyhazards
• Correct and report any safety or security violations, concerns,etc.
• Receiving, Stocking and Handling Products
• Facestock(frontlabelfacingout),bendingandstretchingasneededtoreachshelvesat ground level orhigher
• Ensure proper rotation ofproducts
• Remove out-dates, damaged, and spoiledproducts
• Receiveandcheck-indeliveries,liftingandorganizingcontainersweighingupto 50pounds
• Verify accuracy by comparing shipment to written order and report discrepancies in deliveries.
• Verify shelf tags (accurate,readable)
• Maintain storeroom and cooler stock neatly andorderly
• Liftandorganize casesofmilkandothercontainersweighingupto50poundsoneormore times a shift (in the cooler area, on the sales floor andoutside)
• Serve and prepare ice creamcones/cups
• Prepare and package hot food for customers purchase if applicable
• Lift and count returnable bottles and cans, stack neatly in designatedarea
• Handle open products appropriately and according to healthregulations
• Cooperate with other stores and company personnel
• Demonstrate respect for employees and thecompany
• Report to work as scheduled and in appropriate companyuniform
• Follow through on assigned tasks, demonstrate urgency in getting thingsdone
• Maintain confidentialityof store personnel and operations
• Sign in and out using time and attendancesystem
• Know and follow policies andprocedures

Skills

Retail Customer Service

Education

High School diploma or equivalent

Job description

Jimmy Jazz in Lansing, MI is seeking a part-time Retail Associate to deliver friendly customer service, stock shelves, handle cash, and keep the store organized.

Responsibilities include suggesting promotional items, handling questions and returns, promoting the QDCard, and ensuring safe, accurate checkout and quick issue resolution at the register. This role requires flexibility and the ability to lift up to 50 pounds.