Evening Retail Associate: Customer Service & Upsell

LITTLE GENERAL STORE INC; Whitehall (WV); On-site; USD 11,000 - 16,000; Full time

Job summary

Little General is seeking a Customer Service Representative for an evening shift at its White Hall, WV location. The role involves greeting customers, assisting with product finding, and processing sales at the register with accurate payments.

Responsibilities include upselling, stock maintenance, and ensuring compliance with tobacco, lottery, and alcohol regulations while promoting loyalty programs and maintaining store safety.

Qualifications

• Must be able to speak, read and write in English.
• Ability to lift up to 50 pounds.
• Minimum eighteen (18) years of age to sell tobacco, lottery products and alcohol.

Responsibilities

• Greet customers and maintain a professional image.
• Help customers locate products and assist with purchases.
• Record sales on the cash register and collect payment with correct change.
• Upsell related products when appropriate.
• Follow state laws for lottery, alcohol and tobacco sales.

Skills

Customer service

Cash handling

Upselling

Education

English language proficiency

Tools

Cash register / POS

Job description

Little General is seeking a Customer Service Representative for an evening shift at its White Hall, WV location. The role involves greeting customers, assisting with product finding, and processing sales at the register with accurate payments.

Responsibilities include upselling, stock maintenance, and ensuring compliance with tobacco, lottery, and alcohol regulations while promoting loyalty programs and maintaining store safety.