Evening Produce Lead 619

Kroger-54356a7; Farmington Hills (MI); On-site; USD 38,000 - 45,000; Full time

Job summary

Kroger in Farmington Hills, MI is seeking a dependable team member to back up the department manager in their absence, executing merchandising, scheduling, and SOP adherence to keep operations running smoothly.

You will support customer service, manage backrooms and stocking, and ensure safety and food-safety compliance while demonstrating Kroger's values of respect, integrity, and teamwork.

Qualifications

• Essential job functions require teamwork, strong customer service, efficient staffing, safety compliance, and adherence to SOPs.

Responsibilities

• Encourage teamwork through cooperative interactions with co-workers.
• Welcome, serve, and assist customers to provide excellent customer service.
• Ensure proper staffing to address service levels and efficient utilization of labor.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Ensure opening/closing procedures are followed according to SOPs.
• Operate equipment according to company guidelines.
• Walk the sales floor to ensure customers are receiving an outstanding shopping experience.
• Provide final nightly check-out to the manager on duty.
• Ensure all receiving procedures, pricing changes, and transfers are timely.
• Cull products daily and manage unsellable stock.
• Maintain proper cold chain procedures and stock/display integrity.
• Follow merchandising guidelines and stock placement.
• Perform cutting, wrapping, and preparation of greens and fruit baskets.
• Comply with safety regulations and company policies.
• Maintain shift flexibility to relocate to another store location.

Job description

Backup the department manager and successfully oversee the department in the manager’s absence, mastering the Standard Operating Procedures (SOPs) including merchandising, order guides, scheduling, contribution to profit, people development, and customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions:

• Encourage teamwork through cooperative interactions with co-workers.
• Welcome, serve, and assist customers to provide excellent customer service.
• Ensure proper staffing to address service levels and efficient utilization of labor.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Ensure opening/closing procedures are followed according to the standard operating procedures (SOPs).
• Operate equipment (e.g., knives, pallet jack, forklift, flatbed, box cutter, and pricing gun) according to company guidelines.
• Walk the sales floor to ensure customers are receiving an outstanding shopping experience.
• Ensure the backrooms are in order according to SOPs.
• Provide the final nightly check-out to the manager on duty.
• Ensure all receiving procedures are adhered to appropriately and that all price changes and in-store transfers occur in a timely fashion when the department manager is absent.
• Ensure all products are culled daily and that unsellable product on the sales floor is removed and disposed of.
• Ensure proper cold chain procedures are adhered to at all times, including delivery to the store, storage, stocking, and holding on the sales floor.
• Follow all merchandising guidelines, including display models, signage, and product packaging.
• Perform stocking duties, ensure correct placement of stock, and refill displays.
• Perform cutting, wrapping, and preparation of greens and fruit baskets.
• Follow all company and department policies and SOPs.
• Comply with and reinforce all food safety, sanitation, and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Maintain the ability to work all shifts and flexibility to relocate to another store location.
• Physical demands include but are not limited to, frequently walking, standing, turning, kneeling, reaching, squatting, stooping/bending, lifting and carrying objects 5 to 80 lbs. and pushing/pulling objects 200 to 2,000 lbs.; occasionally crawling, climbing ladders, and walk on uneven ground.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.