Evening Operations Manager

Food Lion; Banner Elk (NC); On-site; Full time

Job summary

Food Lion is seeking a dedicated Store Manager to oversee retail operations during evening hours. The successful candidate will manage store associates, ensure high standards of service, and maintain compliance with safety regulations. This full-time position offers a competitive salary and benefits, including medical insurance and tuition assistance.

Benefits

Medical insurance

Pension plan

Paid paternity leave

Tuition assistance

Disability insurance

Vision insurance

Paid maternity leave

401(k)

Student loan assistance

Qualifications

• Strong understanding of store operations and merchandising techniques.
• Must be accredited as a Certified Food Safety Manager or achieve within 90 days.
• Ability to meet physical requirements of the position.

Responsibilities

• Assist the Store Manager with day-to-day operations.
• Responsible for hiring, training, and developing associates.
• Ensure compliance with safety and food safety standards.

Skills

Customer Service

Leadership

Problem Solving

Communication

Education

High school graduate or equivalent

Department Manager or equivalent experience

Job description

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This range is provided by Food Lion. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $22.00/hr

Direct message the job poster from Food Lion

Responsible for retail store operations during the evening hours making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels.

Duties and Responsibilities:

Assist the Store Manager and Assistant Store Manager with the day-to-day operations of the entire store

Responsible for hiring, training, and developing associates

Manage performance through performance management, coaching, appraisal and disciplinary efforts

Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service

Provide leadership and motivation within the store to promote a culture reflective of Food Lion’s Guiding Principles, Core Values, Vision and Strategy

Ensure proper control of all store funds and company assets

Observe and correct all unsafe conditions that could cause associate or customer accidents

Observe and ensure compliance with company guidelines, policies, standard practices, security, safety, and food safety standards

Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems

Support the achievement of store budgeted financial and operating results

Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices to ensure that inventory and moneys are accounted for; provides coaching for associates to recognize and prevent losses

Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures

Ensure compliance with local, state and federal regulations

Ensure that staffing schedules across departments meet the business needs

Constant interaction with associates; ensure associates understand Food Lion’s expectations and have the tools and training to be successful

Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

Perform all other duties and projects as assigned

Qualifications:

High school graduate or equivalent

Department Manager or equivalent experience required

Strong understanding of store operations and total store merchandising techniques

Excellent interpersonal, customer service and communication skills

Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job

Good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances

Desire and ability to lead and manage associates throughout multiple departments

Must meet minimum age requirements to perform specific job functions

Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation

Physical Requirements:

Ability to use computers and other communication systems required to perform job functions

Ability to use hand held computers for orders, mark downs, scan outs, and inventory

Stand 100% of the time, frequently walking short distances

Ability to push or pull up to 2000 pounds using a pallet jack or float

Perform repetitive hand and arm motions

Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion

Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners

Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

Meet established volume activity standards for the position

Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Have sufficient visual ability to check invoices, dates, and other written documents

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Customer Service, and Other

• Industries

  Retail and Food and Beverage Retail

Referrals increase your chances of interviewing at Food Lion by 2x

Inferred from the description for this job

Medical insurance

Pension plan

Paid paternity leave

Tuition assistance

Disability insurance

Vision insurance

Paid maternity leave

401(k)

Student loan assistance

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