Evening Library Access Services Lead

University of Wisconsin-Madison; Madison (WI); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Pension plan (WRS)

Paid time off

Job summary

The University of Wisconsin–Madison Libraries are hiring a Library Access Services Specialist to serve as Manager on Duty in the College Library, overseeing circulation, staff supervision, and safety after hours. You will train student employees, develop policy, and support patrons across campus libraries.

This full-time role includes evening/weekend shifts with partial remote options and a comprehensive benefits package, including health/dental/vision insurance and participation in the

Qualifications

• Excellent communication skills with colleagues, faculty, students, and other stakeholders.
• Demonstrated strong problem-solving skills.
• Demonstrated ability to independently prioritize workload, manage multiple projects and deadlines effectively.
• Physical demands: Ability to lift 30 lbs with or without assistance, lift materials overhead, and stand or move for over 2 hours a day.

Responsibilities

• Provides complex support to the day-to-day operations of library services to provide guidance in the use of library information resources, operations, and policies; or to acquire, prepare, and preserve library information resources for use (10%)
• Contributes to the development of policies and procedures (10%)
• Participates in committee work within the library and the university (5%)
• Fosters a safe and secure library environment for the Libraries' patrons, staff, collections, and facilities, including on-site response to safety and security emergencies (15%)
• May assist and educate both face-to-face and remote customers in the use of technologies and tools to create, seek, use, and manage information (5%)
• Interprets policies and procedures to answer non-routine questions and resolve complex issues (5%)
• Utilizes designated library systems, tools, standards, and practices to locate, retrieve, and organize; or describe, edit, preserve, and reformat a variety of library information resources (5%)
• Utilizes library software and systems to retrieve, enter, and report on data using a wide variety of applications (5%)
• Provides complex library services support in absence of a supervisory authority. Acts as a resource to other library staff (15%)
• Actively participate in an inclusive, welcoming and respectful workplace (5%)
• Conducts reference searches to locate relevant materials and answer questions as needed (5%)
• Hires, trains, and guides student employees and monitors student workflows (15%)

Skills

Communication

Problem solving

Prioritization

Physical stamina

Education

High School Diploma

Job description

The University of Wisconsin–Madison Libraries are hiring a Library Access Services Specialist to serve as Manager on Duty in the College Library, overseeing circulation, staff supervision, and safety after hours. You will train student employees, develop policy, and support patrons across campus libraries.

This full-time role includes evening/weekend shifts with partial remote options and a comprehensive benefits package, including health/dental/vision insurance and participation in the