Evening Lab Assistant - Patient Care Support

Sonic Healthcare USA; Waipahu (HI); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Competitive benefits

Paid time off and holidays

401(k) with company match

Free lab services for dependents

Job summary

Sonic Healthcare USA is seeking a Laboratory Assistant for the Aiea Heights location in Hawaii. This full-time evening shift role offers 40 hours weekly with a base hourly pay range from the posting, and opportunities to contribute to patient care in a supportive lab environment.

Responsibilities include specimen processing, client communication, issue resolution, and collaboration with lab staff to ensure timely, accurate results. The role emphasizes confidentiality and PHI safeguards.

Qualifications

• High School Diploma or equivalent (college degree preferred).
• Strong problem-solving and decision‑making skills.
• Computer proficiency with the ability to learn new software quickly.
• Excellent organizational, interpersonal, and communication skills.
• Laboratory Assistant (LAS or LA) experience.
• 1-2 years working in a clinical laboratory environment.

Responsibilities

• Provide immediate responses to client and customer questions.
• Perform laboratory assistant duties including specimen processing, add-ons, and send-outs.
• Investigate and resolve client issues, discrepancies, and record concerns.
• Notify clients of STATs and critical values in accordance with guidelines.
• Track and monitor send-out tests, escalating issues when necessary.
• Collaborate with laboratory staff to ensure timely service and accurate results.
• Maintain confidentiality, compliance, and professional communication at all times.

Skills

Problem solving

Communication

Organizational skills

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Sonic Healthcare USA is seeking a Laboratory Assistant for the Aiea Heights location in Hawaii. This full-time evening shift role offers 40 hours weekly with a base hourly pay range from the posting, and opportunities to contribute to patient care in a supportive lab environment.

Responsibilities include specimen processing, client communication, issue resolution, and collaboration with lab staff to ensure timely, accurate results. The role emphasizes confidentiality and PHI safeguards.