Evening Grocery Customer Experience Associate

Kroger; Augusta (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Augusta, GA is hiring for a department associate to deliver outstanding customer service and maintain a clean, safe shopping environment. You will assist the department manager in meeting sales goals and ensure quality standards across the department.

The role requires strong communication, basic math skills, and the ability to handle stressful situations while helping customers find products and taking part in inventory and safety procedures.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and valued by answering questions about products.
• Gain and maintain knowledge of products in the department and respond to questions.
• Recommend grocery items to customers and inform them of specials.
• Check product quality to ensure freshness and review sell-by dates.
• Label, stock and inventory department merchandise; provide fresh products as ordered.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures.

Skills

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Job description

Kroger in Augusta, GA is hiring for a department associate to deliver outstanding customer service and maintain a clean, safe shopping environment. You will assist the department manager in meeting sales goals and ensure quality standards across the department.

The role requires strong communication, basic math skills, and the ability to handle stressful situations while helping customers find products and taking part in inventory and safety procedures.