Evening Front Desk & Guest Services Agent

My Place Hotels; La Vista (NE); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Bi-weekly direct deposit

Flexible scheduling

Cross-training and advancement

Job summary

My Place Hotel in LaVista, NE is seeking a dependable Guest Service Representative to support front desk operations and daily hotel functions. You will handle reservations, check-ins and check-outs, and assist with guest needs to ensure a smooth, welcoming experience.

Shifts are 3pm–11pm on weekdays and weekends; pay ranges from $16.00 to $17.00 per hour plus bi-weekly direct deposit. The role emphasizes accuracy, service-mindedness, and teamwork in a busy hospitality setting.

Qualifications

• Basic computer proficiency (Microsoft Office).
• Strong customer service and communication skills.
• Ability to multitask, stay organized, and work independently.
• Reliable attendance and professional conduct.
• Comfortable handling cash and maintaining accurate records.

Responsibilities

• Serve as the first contact for guests during arrival, stay, and departure.
• Complete reservations, check-ins, and check-outs using hotel systems.
• Post and verify charges including room rates, taxes, My Store purchases, and pet fees.
• Explain hotel amenities, rewards program participation, and local dining, shopping, and attractions.
• Address guest concerns professionally and escalate issues as needed.
• Complete laundry and cleaning tasks.
• Maintain the coffee bar and lobby.
• Clear snow and ice from entrances and sidewalks as needed.
• Deliver guest items such as towels, cribs, and toiletries.
• Issue and track keys and key cards for housekeeping and maintenance.
• Support housekeeping with guest room cleaning during high occupancy.

Skills

Customer service

Communication

Multitasking

Organization

Reliability

Cash handling

Computer skills

Job description

My Place Hotel in LaVista, NE is seeking a dependable Guest Service Representative to support front desk operations and daily hotel functions. You will handle reservations, check-ins and check-outs, and assist with guest needs to ensure a smooth, welcoming experience.

Shifts are 3pm–11pm on weekdays and weekends; pay ranges from $16.00 to $17.00 per hour plus bi-weekly direct deposit. The role emphasizes accuracy, service-mindedness, and teamwork in a busy hospitality setting.