Afternoon/Evening & Weekend Customer Service Pro

Clark Holdings, Inc. / Tim Hortons; Buffalo (NY); On-site; USD 17,000 - 23,000; Full time

Job summary

Clark Holdings, Inc. / Tim Hortons in Williamsville, NY is seeking friendly, energetic full-time and part-time Customer Service Team Members to join our team on afternoon/evening shifts.

As a team member, you will focus on guest satisfaction, take and prepare orders, and help keep the dining area clean and welcoming. If you have excellent communication and a passion for fast-paced service, you will thrive here and contribute to exceptional guest experiences.

Qualifications

• Excellent customer service skills with a friendly and welcoming attitude.
• Ability to work in a fast-paced environment with a sense of urgency.
• Strong communication and interpersonal skills.
• Ability to work on a team and with multiple employees.
• Attention to detail and ability to accurately process orders.
• Willingness to assist with training new employees.

Responsibilities

• Process food orders and prepare beverages.
• Clean public spaces and keep front area tidy.
• Greet customers promptly and deliver friendly service.
• Maintain accurate orders by repeating orders and verifying items.
• Follow REV procedures and health/safety guidelines.
• Assist with training new employees.

Skills

Excellent customer service

Strong communication

Teamwork

Attention to detail

Multi-tasking

Tools

Cash register

Job description

Clark Holdings, Inc. / Tim Hortons in Williamsville, NY is seeking friendly, energetic full-time and part-time Customer Service Team Members to join our team on afternoon/evening shifts.

As a team member, you will focus on guest satisfaction, take and prepare orders, and help keep the dining area clean and welcoming. If you have excellent communication and a passion for fast-paced service, you will thrive here and contribute to exceptional guest experiences.