Evening Beverage Server — Hotel Bar & Guest Experience

Sonesta Hotels International Corporation; Houston (TX); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

401(k) Match

Paid Time Off

Parental Leave

Life Insurance

Disability Insurance

Hospital Indemnity & Critical Illness

Educational Assistance

Hotel Discounts

Employee Perks

Job summary

Sonesta International Hotels is seeking a Beverage Server for our Houston property. The role involves taking beverage orders, serving drinks to guests, and maintaining cleanliness in the bar/lounge area during evening shifts in a fast-paced hotel environment.

You will process payments, manage cash and credit transactions, and coordinate with the bartender to ensure timely beverage delivery while upholding exceptional guest service standards.

Qualifications

• Must meet any city, county, state, or other legal minimum age requirement to sell/serve alcoholic beverages (TIPS/TABC).
• Food Handlers Certificate Required
• TABC certification required
• Strong customer service and cash-handling skills are essential.

Responsibilities

• Setting tables and station side work.
• Obtain beverage orders from guests, process them on the register, receive beverage orders from the bartender, and deliver beverages to guests.
• Be alert to guest needs by phone and in person to exceed guest expectations.
• Process payments, including cash handling, credit cards, room charges, vouchers, and the city ledger.
• Closing and preparation of the cashier report.
• Closing duties, which include cleaning, sanitizing, and replenishing.
• Maintaining the cleanliness of tables and the surrounding area, as well as the high tea and service bar area.
• To perform other work-related duties as assigned by Management.

Skills

Customer Service

Cash Handling

POS Systems

Communication

Multitasking

Education

Food Handlers Certificate

TABC Certification

Job description

Sonesta International Hotels is seeking a Beverage Server for our Houston property. The role involves taking beverage orders, serving drinks to guests, and maintaining cleanliness in the bar/lounge area during evening shifts in a fast-paced hotel environment.

You will process payments, manage cash and credit transactions, and coordinate with the bartender to ensure timely beverage delivery while upholding exceptional guest service standards.