EV Technical Support Specialist – On-Site Anaheim

Waev; Anaheim (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading electric mobility manufacturer is seeking a Technical Service Support to provide comprehensive technical assistance to dealers and customers. Responsibilities include managing technical service cases, troubleshooting vehicle issues, and ensuring customer satisfaction through effective communication. Ideal candidates will be automotive technicians or engineers with strong customer interaction skills. The position is on-site in Anaheim, California, and offers a salary of $70,000 to $90,000 per year.

Qualifications

• Experience in vehicle troubleshooting and repairs.
• Natural inclination towards customer interaction.
• Hands-on automotive troubleshooting experience.

Responsibilities

• Manage and process technical service cases from initiation to resolution.
• Reproduce and troubleshoot technical issues on the actual vehicle.
• Conduct follow-up communication with dealers and customers.

Skills

Vehicle troubleshooting and repairs

Excellent communication skills

Multitasking

Customer-focused

Education

Automotive service technician or Mechanical/Electrical Engineer

Job description

A leading electric mobility manufacturer is seeking a Technical Service Support to provide comprehensive technical assistance to dealers and customers. Responsibilities include managing technical service cases, troubleshooting vehicle issues, and ensuring customer satisfaction through effective communication. Ideal candidates will be automotive technicians or engineers with strong customer interaction skills. The position is on-site in Anaheim, California, and offers a salary of $70,000 to $90,000 per year.