EV Field Service Technician

PPS; Phoenix (AZ); On-site; USD 39,000 - 55,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401(k) with 3% match

Wellhub/Gympass membership

Job summary

Pacific Power Solutions (PPS) seeks an EV Field Service Technician to install, maintain, troubleshoot, and repair EV charging infrastructure across multiple sites with regional travel. You will be the primary field authority for diagnostics, repairs, commissioning support, and preventative maintenance, ensuring high uptime and safe operations.

Responsibilities include documenting service work, coordinating with utilities and site hosts, and performing tests of voltage, continuity, and network

Qualifications

• 2–5+ years in electrical field service, EVSE, telecom, or industrial electrical systems preferred.
• Prior experience with EV charging infrastructure strongly preferred.
• Electrical apprenticeship, trade school, or equivalent hands-on experience.
• Valid driver’s license required.

Responsibilities

• Install, maintain, troubleshoot, and repair EV charging infrastructure (EVSE).
• Perform preventative maintenance and commissioning support for new systems.
• Test and verify operation of chargers including voltage, continuity, and communication signals.
• Replace components such as connectors, cables, displays, boards, relays, and breakers.
• Document service work, test results, and commissioning in CMMS or dispatch systems.
• Coordinate with utilities, site hosts, and dispatch teams; travel between multiple sites.

Skills

Electrical systems (AC/DC)

Schematics reading

EVSE experience

Low-voltage troubleshooting

Field safety and documentation

Education

Electrical apprenticeship or trade certification

Driver's license

Tools

CMMS

Job description

Location: Multiple Sites / Regional Travel Required
Job Type: Full-Time
Level: Field Technician / Senior Technician / Lead-capable

Job Summary

We are seeking a skilled EV Field Service Technician responsible for the installation, maintenance, troubleshooting, and repair of electric vehicle charging infrastructure (EVSE). This role ensures high system uptime, safe operations, and reliable customer-facing charging performance across commercial and fleet charging sites.

Technicians in this role act as the primary field authority for EV charging equipment diagnostics, repairs, commissioning support, and preventative maintenance.

About PPS

We power the future by maintaining the present.
At Pacific Power Solutions, our mission is to support the reliability of clean energy infrastructure through disciplined execution, safety, and accountability. Our core values—Pride in Work, Progress, and Safety—drive every service call, repair, and deployment we complete in the field.

Success Looks Like

• EV charging stations consistently maintained at high uptime and performance reliability
• Rapid diagnosis and resolution of EVSE faults in the field
• Safe execution of all electrical and low-voltage field procedures
• Clean documentation of service work, testing results, and commissioning reports
• Strong coordination with utilities, site hosts, and internal dispatch teams

Core Objectives

• Perform preventative maintenance on EV charging stations
• Troubleshoot and repair EVSE electrical, mechanical, and communication/network issues
• Conduct commissioning support for newly installed EV charging systems
• Test and verify proper operation of chargers, including voltage, continuity, and communication signals
• Replace and repair components including connectors, cables, displays, boards, relays, and breakers
• Support firmware updates, configuration checks, and connectivity validation
• Ensure compliance with electrical safety standards and site-specific protocols
• Accurately complete service reports, test logs, and digital documentation in CMMS or dispatch systems

Required EV Technician CompetenciesElectrical & Technical Skills

• Strong understanding of AC/DC electrical systems (up to 480V preferred)
• Ability to read and interpret electrical schematics and wiring diagrams
• Hands-on experience with EVSE systems
• Knowledge of breakers, contactors, relays, transformers, and control circuits
• Experience with voltage testing, continuity testing, and multimeter use
• Low-voltage and communication troubleshooting (Ethernet, LTE, OCPP systems)

EVSE-Specific Expertise

• Familiarity with OCPP-based networked charging systems
• Diagnostics of charger faults (offline units, failed sessions, charging interruptions)
• Firmware updates and remote system troubleshooting support
• Understanding of load management systems (basic operational level)

Field Execution Skills

• Preventative maintenance execution per OEM guidelines
• Safe replacement of EV charging components in live or de-energized environments
• Site readiness verification and post-service operational testing
• Clean and accurate field documentation (photos, service notes, test results)
• Strong troubleshooting and diagnostic thinking
• Accountability and ownership of field outcomes
• Clear communication with dispatch, engineering, and client stakeholders
• Ability to work independently across multiple sites
• Strong attention to detail in technical execution and reporting

Education & Experience

• 2–5+ years in electrical field service, EVSE, telecom, or industrial electrical systems preferred
• Prior experience working with EV charging infrastructure strongly preferred
• Electrical apprenticeship, trade school, or equivalent hands-on experience
• Valid driver’s license required

Physical Requirements

• Ability to lift up to 50 lbs
• Work in outdoor environments and variable weather conditions
• Climb ladders and work at installed equipment height
• Travel between multiple job sites as required

Rewards

• Competitive hourly compensation based on experience
• Medical, dental, and vision benefits
• IRA with company 3% match
• Wellhub/Gympass fitness membership benefit

Commitment to Diversity

We are committed to building a team that reflects the communities and industries we serve. We believe diverse perspectives strengthen execution, safety, and innovation in the field.