European Order Operations Specialist (Amsterdam)

Lucid Motors; City of Amsterdam (NY); On-site; USD 61,000 - 84,000; Full time

Benefits offered by this job

Equity program

Discretionary annual cash incentive

Job summary

Lucid Motors in Amsterdam is seeking an Order Operations Specialist to own day-to-day order execution and ensure customers and vehicles move smoothly through the transaction lifecycle. You will coordinate with Sales, Delivery, Logistics, Service and IT to keep data accurate and provide reliable operational support to the teams.

This role offers a unique opportunity to influence workflows, systems, and new purchase scenarios while scaling European order operations.

Qualifications

• 2+ years in order management, sales operations, or similar roles with end-to-end order-to-delivery exposure.
• Formal qualification in business operations, supply chain, or automotive operations.
• Independent, proactive self-starter who can navigate ambiguity and deliver structured outcomes.
• Strong ownership, accountability, and ability to manage priorities in a fast-paced environment.
• Experience managing transactional workflows and resolving discrepancies across systems.
• Curiosity and continuous improvement mindset to drive workflow improvements.

Responsibilities

• Own accurate processing and maintenance of customer and vehicle orders from placement to delivery.
• Investigate and resolve transactional issues across configurations, pricing, discounts, invoices, and payments.
• Partner with Sales, Delivery, Logistics, Service, and IT to remove blockers for delivery readiness.
• Maintain accurate orderbook data and cross-system consistency, address discrepancies promptly.
• Manage vehicle allocation, release, and inventory visibility for correct matching.
• Serve as primary contact for order inquiries and provide proactive status updates.
• Identify scalable processes, documentation, and automation opportunities.
• Analyze recurring issues to drive corrective actions with cross‑functional stakeholders.

Skills

Order management

Sales operations

Supply chain operations

Fulfillment

Attention to detail

Ownership

Cross-functional collaboration

English fluency

Education

Vocational or higher-education qualification or equivalent experience in business operations

Tools

Salesforce

SAP

Microsoft Excel

Outlook

Job description

Lucid Motors in Amsterdam is seeking an Order Operations Specialist to own day-to-day order execution and ensure customers and vehicles move smoothly through the transaction lifecycle. You will coordinate with Sales, Delivery, Logistics, Service and IT to keep data accurate and provide reliable operational support to the teams.

This role offers a unique opportunity to influence workflows, systems, and new purchase scenarios while scaling European order operations.