Europe Sales Director, Luxury

Bose; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Bose is seeking a sales leader for the European Luxury market to drive sales performance and brand value. The role includes mentoring a sales team, developing strategic business plans, and fostering customer relationships in a dynamic luxury environment. The ideal candidate will have a strong understanding of the luxury market, proven sales leadership abilities, and a passion for high-quality products.

Qualifications

• Strong understanding of the Luxury market and HIFI experience preferred.
• Ability to inspire and motivate a sales team.
• Proven track record in negotiating and growing businesses.

Responsibilities

• Develop and execute a 3-year business plan yielding 15% CAGR.
• Define sales organization policies to maximize B2B customer satisfaction.
• Be an ambassador for the Bose Luxury business unit.

Skills

Sales Strategy Development

Team Motivation

Luxury Market Understanding

Customer Relationship Management

Negotiation

Job description

You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.

The Marketing team at Bose consists of passionate, bold, and music-loving storytellers. We tap into the magic of what makes Bose, BOSE, and through our marketing efforts, connect that magic with people who relate to our belief that sound is the most powerful force on earth.

Job Description

As the sales leader for the European Luxury market, you’ll lead, mentor, and coach a team dedicated to achieving annual sales and profitability objectives while building the long-term value of the brands with consumers, dealers, distributors, and the press.

Responsibilities:

1. Develop and execute a 3-year business plan that yields 15% CAGR across the portfolio of group brands (McIntosh, Sonus faber, and Sumiko Phono Cartridges).
2. Set sales organization, policies, procedures, and metrics to maximize our diverse B2B customers (Regional Distributors, Specialty Retail Dealers, CE Retail Chains, Online Specialist).
3. Ensure exceptional experience for partners and consumers – Continuously increase customer satisfaction for our dealers and end-consumers in all interactions with our group brands.
4. Support B2B customers with attentive service, exceptional support, and appropriate product availability. Collaborate with group marketing staff to define and execute the marketing plan to drive near-term sales and long-term brand building. Integrate Consumer Facing Advertising and PR, Consumer Facing Events, and B2B Trade Marketing Activities into a cohesive plan that drives sales and builds brand awareness and value.
5. Work with the VP of Global Sales to develop a solid operational execution culture (plan, do, check, adjust). Create an annual P&L budget, product level forecasting, monitor performance to plan, and implement actions to close gaps as required. Provide weekly check-ins and monthly reports as needed.
6. Define the optimal logistics infrastructure to maximize order fulfillment speed and accuracy while minimizing total logistics costs (in-bound, warehousing, inventory, and outbound). Anticipate the needs of the market. Be ahead of the competition. Advise management on customer strategies, competitor actions, and growth opportunities.
7. Monitor the competitive product trends and recommend product roadmaps for our brands. Work closely with brands on development, research, and NPI.
8. Be an ambassador for the Bose Luxury business unit. It implies good judgment, professional behavior, and the highest ethics commensurate with the sale of luxury products.
9. Be an accessible servant leader (Player/Coach) by spending time in all markets (UK, France, BENELUX, Germany, Italy, etc.) with 50% to 75% travel depending on business priorities and time of year.

Required competencies:

• Strong understanding of Luxury market and culture; HIFI experience highly preferred.
• Ability to develop and execute a clear sales strategy aligned with corporate/divisional/regional goals, including market analysis and identifying new opportunities.
• Inspiring and motivating a sales team, providing clear direction, and fostering a positive work environment.
• Setting clear sales goals, tracking progress, and holding team members accountable for achieving targets.
• Strong ability to develop long-term relationships with customer C-suite, McIntosh Group, and Bose cross-functional and executive leaders.
• Utilizing sales data to identify trends, make informed decisions, and optimize sales strategies.
• Ability to adjust sales strategies and approaches based on changing market conditions and customer needs.
• Proven track record for negotiating and profitably growing businesses.

The ideal candidate will be a results-driven professional with a passion for luxury brands and a talent for building high-performing sales teams. They will possess the ability to navigate complex sales environments, drive transformational change, and deliver exceptional customer experiences in the luxury market.

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.