EU Forward-Deployed Software Engineer — Real-Time AI & UI

Outset; Union (NJ); On-site; USD 120,000 - 180,000; Full time

Job summary

Outset is reinventing research with AI-powered user interviews. Global brands rely on our platform to gain rapid, qualitative insights at scale. We’re growing fast and expanding our team across markets.

As a software engineer, you’ll own frontend and backend systems, collaborate with sales and support, and build scalable, UX‑driven applications using React, Next.js, Python, Django, and AWS.

Qualifications

• 5+ years of software engineering experience building and supporting production-grade frontend and backend systems.
• Experience in a customer-facing role.
• Strong proficiency with JavaScript/TypeScript, React, and Next.js.
• Experience building scalable, responsive web applications.
• Familiarity integrating frontend applications with RESTful or GraphQL APIs.
• Strong proficiency with Python and Django, including experience building robust APIs.
• Extensive knowledge of SQL databases (Postgres preferred).
• Experience deploying and managing services on AWS.
• Strong understanding of UI/UX principles and best practices.
• Bonus points for familiarity with real-time data visualization, real-time data streaming and export, WebRTC, or AI/ML infrastructure.

Responsibilities

• Collaborate closely with our sales and customer support teams, and play a key role in driving Outset’s EU expansion.
• Interface directly with customers to gather feedback, understand pain points, and build specific features to address them.
• Provide pre- and post-sales technical support, ensuring timely resolution of all technical questions and issues.
• Be a key part of the team providing global operational support for the platform.
• Design, develop, and optimize intuitive, user-friendly frontend interfaces using React and Next.js.
• Build robust and responsive components that seamlessly integrate with backend services and APIs.
• Design, develop, and optimize backend services, APIs, and real-time data processing infrastructure.
• Implement and refine our in-house Large Language Model and real-time interview technology.
• Lead customer-facing projects from initial conception through production deployment, ensuring scalability, responsiveness, and reliability.

Skills

Frontend development

Backend development

Customer-facing

JavaScript/TypeScript

React

Next.js

Web apps

REST/GraphQL APIs

Python/Django

PostgreSQL

AWS

UI/UX principles

Real-time data

WebRTC

AI/ML infra

Job description

Outset is reinventing research with AI-powered user interviews. Global brands rely on our platform to gain rapid, qualitative insights at scale. We’re growing fast and expanding our team across markets.

As a software engineer, you’ll own frontend and backend systems, collaborate with sales and support, and build scalable, UX‑driven applications using React, Next.js, Python, Django, and AWS.