ETRM Technical Consultant

H-E Parts; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company in the energy sector is seeking a Senior Technical Consultant to implement software solutions. The role involves project delivery, technical recommendations, and mentoring junior team members. Ideal candidates will have extensive experience in the energy market and strong communication skills. Flexible work practices and comprehensive benefits are offered.

Benefits

Comprehensive group insurance

Pension plan with employer contribution

24/7 employee assistance program

Fitness and wellness program

Work from home policy

Qualifications

• 5+ years of software implementation experience in the energy market.
• Experience working within the power or natural gas industry.

Responsibilities

• Responsible for successful delivery of software implementation projects.
• Gather and document technical requirements and specifications.
• Support customer training around custom development and integrations.

Skills

Communication

Leadership

Teamwork

Time Management

Education

Bachelor’s degree in engineering

Bachelor’s degree in MIS

Tools

TRMTracker

nMarket

Job description

As part of the Customer Success Organization (CSO), you will be tasked with successfully implementing Hitachi Energy’s software solutions. You will help drive customer satisfaction while ensuring best practices are followed in a bold, fast-paced, innovative, and values-driven environment. Ability to demonstrate a high level of understanding of business processes, project life cycle, and implementing software solutions within the energy market is required.

Our flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.

We are looking for a Senior Technical Consultant in our Energy Portfolio Management (EPM) organization with experience in implementing software in the energy market. The ideal candidate would have a working knowledge of power, natural gas, renewables, and emissions products. An understanding of the deal life cycle from the front office, risk management, logistics, and back-office would be an advantage.

How you’ll make an impact

• Responsible for the successful delivery of software implementation and enhancement projects.
• Provide technical and infrastructure recommendations, design, analysis, and troubleshooting in workshops, configuration, testing, and production support to meet customer business requirements.
• Gather and document technical requirements, specifications, and test plans.
• Take on hands-on project implementation tasks, including gathering requirements, conducting workshops, integrations, and developing implementation specifications.
• Consult with key business stakeholders to determine technical requirements and workflow processes.
• Serve as a mentor to junior team members.
• Support technical resources involved in designing solutions to ensure coverage of business requirements and workflows.
• Assist the Project Manager in resolving project issues and minimizing risks.
• Establish and maintain strong customer relationships while ensuring delivery obligations are met.
• Support customer training around custom development, integrations, and technical configuration.

Your background

• 5+ years of software implementation experience or proven business experience in the energy market.
• Experience with TRMTracker; familiarity with nMarket is a strong plus.
• Bachelor’s degree in engineering, MIS, or a related field.
• Experience working within the power or natural gas industry.
• Prior experience with structured projects and implementation methodologies.
• Team player with the ability to achieve results through shared initiatives.
• Ability to adhere to and meet tight deadlines.
• Effective communication (written and verbal), leadership, and interpersonal skills.
• Excellent organizational, multi-tasking, and time management skills.
• Demonstrated teamwork and collaboration in a professional setting.

More about us

• Comprehensive group insurance (medical, dental, life, and disability) and access to a telemedicine service.
• Pension plan with attractive employer contribution.
• 24/7 employee and family assistance program.
• Fitness and wellness program.
• Work from home policy.

Accessibility and Accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site. Please complete a general inquiry form on our website, including your contact information and specific details about your required accommodation.

About the company

H-E Parts International offers solutions supporting surface mining equipment fleets, crushing and materials processing, and mobile construction equipment fleets.