ETP & Job Development Lead

Launch; City of Syracuse (NY); On-site; USD 25,000 - 35,000; Full time

Job summary

LAUNCH CNY is seeking an ETP and Job Development Lead to join our Employment Services team in Syracuse, NY, coordinating Discovery First and ETP Internship programs and supporting participants toward meaningful employment opportunities.

You will build relationships with local employers, develop internship placements, coordinate services, and help participants develop workplace skills. Flexibility and strong coordination are essential to support internships and job readiness across multiple sites.

Qualifications

• Bachelor's degree in Education, Psychology, or related field required; a master's degree is preferred.
• Experience working with individuals with disabilities.
• Experience with OPWDD employment services preferred.
• Experience in job development, employer outreach, employment programming, or coordinating internship opportunities is a plus.

Responsibilities

• Oversee and coordinate the Discovery First and ETP Internship processes, helping participants move through each phase of the program.
• Meet with, coach, and support participants throughout Discovery, job readiness, internship placement, and transition planning.
• Build and maintain positive relationships with local businesses, employers, HR professionals, and community organizations to create employment and internship opportunities.
• Connect with employers to identify potential job placements, internships, job shadows, workplace observations, and other opportunities for participants to explore their interests and build skills.
• Coordinate monthly job readiness training and help ensure ETP participants attend required sessions.
• Assist participants with applying to OPWDD’s internship program after successfully completing Discovery.
• Collaborate with other agency programs, service providers, and support team members to help participants work toward their employment goals.
• Provide Job Coaching coverage across CBPV and SEMP as needed, modeling effective employment support practices and person-centered coaching strategies.

Skills

Communication

Time management

Organization

Problem solving

Education

Bachelor's degree in Education or Psychology

Master's degree preferred

Tools

Microsoft Office

Online databases

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ETP & Job Development Lead

058430 DC: OPWDD SEMP Professional Syracuse, NY, US

ETP and Job Development Lead

Location: 441 W Kirkpatrick St Syracuse NY and Various community job sites throughout Onondaga County
Hours: Flexible, based on participant, employer, internship, and program needs.
Typical Schedule: Flexible, with the ability to adjust schedules to support participants, coordinate internships, meet with employers, and provide Job Coaching coverage as needed.
Compensation:$21.60/hr

About the Role

LAUNCH CNY is growing, and we’re looking for an ETP and Job Development Lead to join our Employment Services team! In this role, you’ll help individuals with disabilities explore career interests, develop workplace skills, gain hands‑on work experience, and work toward meaningful employment opportunities.

The ETP and Job Development Lead oversees the Discovery First and Employment Training Program (ETP) Internship processes while providing individualized support to participants throughout their employment journey. This position also plays an important role in building relationships with local employers, developing internship and job opportunities, coordinating services, and supporting the Employment Services team.

We’re looking for an organized, dependable, and encouraging professional who enjoys helping others succeed, building community partnerships, and finding creative ways to support people in reaching their employment goals. This role is a great opportunity for someone who is passionate about inclusive employment and wants to make a meaningful difference while helping strengthen our growing Employment Services team.

What You’ll Do

• Oversee and coordinate the Discovery First and ETP Internship processes, helping participants move through each phase of the program.
• Meet with, coach, and support participants throughout Discovery, job readiness, internship placement, and transition planning.
• Build and maintain positive relationships with local businesses, employers, human resource professionals, and community organizations to create employment and internship opportunities.
• Connect with employers to identify potential job placements, internships, job shadows, workplace observations, and other opportunities for participants to explore their interests and build skills.
• Coordinate monthly job readiness training and help ensure ETP participants attend required sessions.
• Assist participants with applying to OPWDD’s internship program after successfully completing Discovery.
• Coordinate schedules for participants, observations, job readiness activities, internships, and other employment-related services.
• Work with employers before, during, and after internships to clarify expectations, identify support needs, and address workplace challenges.
• Monitor participant progress, identify barriers, and communicate updates and support needs to supervisors and other team members.
• Review and complete required Discovery First and ETP documentation, monthly reports, and participant hour tracking to ensure accuracy and compliance with program requirements.
• Collaborate with other agency programs, service providers, and support team members to help participants work toward their employment goals.
• Provide Job Coaching coverage across CBPV and SEMP as needed, modeling effective employment support practices and person-centered coaching strategies.
• Offer guidance and support to Job Coaches regarding ETP participants, workplace challenges, and effective employment supports.
• Maintain accurate and timely documentation in accordance with agency, OPWDD and program requirements.
• Participate in staff meetings, agency trainings, and required OPWDD and program‑specific training.
• Maintain participant privacy and confidentiality in accordance with agency policies and applicable state and federal requirements.
• Manage a flexible schedule, communicate changes proactively, and follow through on responsibilities.
• Demonstrate professionalism, reliability, sound judgment, and a person-centered approach when working with participants, employers, coworkers, and community partners.
• Perform other responsibilities as assigned by the supervisor.

What We’re Looking For

• A positive, encouraging person who is passionate about helping individuals with disabilities explore careers and achieve their employment goals.
• Strong communication and relationship‑building skills, with the ability to work effectively with participants, employers, families, coworkers, and support teams.
• The ability to work independently, take initiative, and collaborate with others to meet program goals.
• Strong organizational, time management, and problem‑solving skills, with the ability to manage multiple responsibilities and changing priorities.
• Someone who is dependable, self‑motivated, adaptable, and comfortable with variety in daily work activities.
• Strong attention to detail and the ability to maintain accurate, timely records and complete required documentation.
• Comfort using computers, Microsoft Office programs, online databases, and web‑based systems for managing participant records.
• The ability to build professional relationships with employers and identify creative ways to develop internship and employment opportunities.
• A commitment to person‑centered services, participant choice, confidentiality, and professional boundaries.
• A willingness to provide Job Coaching support and guidance to team members when needed.
• A valid New York State driver’s license maintained in accordance with agency vehicle and driving policies.

Qualifications

• Bachelor's degree in Education, Psychology, or a related field required; a master's degree is preferred.
• Experience working with individuals with disabilities.
• Experience with OPWDD employment services preferred.
• Experience in job development, employer outreach, employment programming, or coordinating internship opportunities is a plus.
• Ability to complete required OPWDD and agency trainings within established timelines.

Training and Expectations

• Participate in required training and apply the skills learned to support participants and program operations.
• Complete accurate, timely documentation and maintain required participant records and ETP hours.
• Follow through on responsibilities, meet program deadlines, and communicate proactively with supervisors and team members.
• Build and maintain positive working relationships with employers, participants, and community partners.
• Adapt to changing schedules, participant needs, and program priorities.
• Support the Employment Services team by sharing knowledge, modeling effective coaching practices, and providing coverage when needed.
• Follow agency policies and applicable OPWDD and program requirements.

Join LAUNCH CNY and help individuals of all abilities discover their strengths, build workplace confidence, and take meaningful steps toward employment and greater independence!