We are seeking an experienced Onsite Support Engineer with strong expertise in ETL tools, data warehousing, and production support.
Key Responsibilities
- Provide onsite support for data integration and data warehouse applications.
- Monitor, troubleshoot, and resolve production issues related to ETL processes and data pipelines.
- Analyze data quality issues and perform root cause analysis.
- Support daily, weekly, and monthly batch processing activities.
- Coordinate with business users, offshore teams, and vendors for issue resolution.
- Validate data loads and reconciliation between source and target systems.
- Monitor job scheduling and workflow execution using Control-M.
- Perform SQL-based data analysis and troubleshooting.
- Develop and maintain Unix Shell scripts to automate support activities.
- Ensure adherence to SLA commitments and incident management processes.
- Participate in release deployments, validation, and post-deployment support.
- Prepare operational documentation, runbooks, and support reports.
- Drive continuous improvement initiatives to enhance operational efficiency and data quality.
Required Technical Skills: ETL & Data Integration
- Neoxam DataHub (Preferred)
- Informatica PowerCenter/IDMC
- ETL Development or Support
Data Engineering & Analytics
- Databricks
- Data Warehousing Concepts
- Data Analysis and Reconciliation
- SQL (Intermediate to Advanced)
Scheduling & Monitoring
- Control-M Job Scheduling
- Batch Monitoring and Workflow Management
Operating Systems & Scripting
- Unix/Linux Administration
- Shell Scripting
Production Support
- Incident Management
- Problem Management
- Root Cause Analysis (RCA)
- Change & Release Management
- Application Monitoring
Preferred:
- Investment Management / Asset Management
- Insurance / Capital Markets
- Financial Data Processing