Ethics Investigator II

TruGreen; Nashville (TN); On-site; USD 55,000 - 92,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Company-matching 401(k)

Other programs and perks

Job summary

TruGreen is seeking an Ethics Investigator to conduct fact-finding investigations for compliance concerns and to document findings for stakeholders. You will analyze trends, prepare reports, and support training and policy development with Legal and HR teams.

The role requires a bachelor’s degree and 3–5 years in ethics/compliance, with strong written and verbal communication, discretion, and the ability to handle confidential information.

Qualifications

• Bachelor’s degree or higher.
• 3–5 years experience in ethics/compliance program management, HR investigations, loss prevention, or similar compliance-related role; legal experience preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook; case management databases.

Responsibilities

• Conducts fact-finding for complex investigations of compliance allegations and conflicts of interest.
• Analyzes, prepares, and reports metrics to leadership and identifies risk areas and improvement strategies.
• Provides training and communication on substantive compliance areas with HR and Legal.
• Reviews and edits enterprise policies; identifies gaps and recommends solutions.
• Assists in other compliance areas such as screening, leave management, and policy maintenance.
• Participates in corporate projects related to ethics and compliance initiatives.

Skills

Communication

Influence

Interpersonal skills

Attention to detail

Initiative

Time management

Discretion/Confidentiality

Education

Bachelor’s degree or higher

3–5 years experience in ethics/compliance related roles

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Case management databases

Job description

102170 701 Cool Springs Blvd, Franklin, Tennessee 37067

TruGreen accepts applications on an ongoing basis.

Position Overview

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!" The Ethics Investigator supports a broad range of activities to enhance the Company’s policies, procedures, training, and investigations. Under the direction of the Associate General Counsel, this role will conduct fact-finding investigations for compliance concerns; document findings and communicate to appropriate stakeholders re: investigative results; analyze data to address compliance-related deficiencies in TruGreen’s policies and practices; lead training and communication regarding compliance-related issues; conduct analysis of trends and presents findings to senior HR and legal leaders; assist in facilitating other compliance-related functions as needed (leave management; employment testing; policy development and maintenance, etc.).

Responsibilities

• Conducts fact-finding for more complex and/or sophisticated investigations of compliance allegations and conflict of interest matters.
• Analyzes, prepares, and provides metrics, reports, and related analyses to leadership; identifies areas of risk and strategies for improvement based on investigative results.
• With the support of subject matter experts in the Legal and HR Departments, provides training and communication regarding substantive compliance areas.
• Reviews and edits enterprise policies; identifies policy gaps and recommends/prepares solutions.
• Assists in other compliance areas (associate and applicant screening, leave management, etc.).
• Participates and contributes to various corporate projects and teams related to ethics and compliance initiatives.

Competencies

• Accountability – holding self and others accountable to meet commitments.
• Action-Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Business Insight – Applying knowledge of business and the marketplace to advance the organization’s goals.
• Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Manages Complexity – Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Education and Experience Requirements

Bachelor’s degree or higher. At least 3-5 years experience in ethics/compliance program management, HR investigations, loss prevention, or similar compliance-related role required. Legal experience preferred.

Knowledge, Skills, and Abilities

• Proficiency in Microsoft suite of programs (Word, Excel, PowerPoint, Outlook) and case management database systems.
• Ability to influence and communicate with people across an organization.
• Strong verbal and written communication skills, foreign language skills a plus.
• Excellent interpersonal skills with the ability to deal effectively with individuals at all levels.
• Sound judgment and proven ability to maintain discretion and confidentiality.
• Strong attention to detail, well-organized, and ability to manage time efficiently.
• A high degree of initiative requiring little or no supervision.
• Ability to prioritize projects, solve problems and meet project timelines.

Physical Demands & Working Conditions

• Sit, stand, and walk.
• Use hands and arms to handle, feel, reach, write, and type.
• Speak and hear.
• Use close vision abilities.
• Lift or move up to 25 pounds.
• Stoop, kneel, crouch or crawl.
• Noise level Low to moderate.
• Adverse Conditions Minimal.
• Ability to speak, read and write fluently in English is required.
• Must be physically located in the United States while performing this job.

Pay Ranges

Pay Ranges $54,983.00 - $91,638.00 This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law.

Benefits

• Medical/Dental/Vision insurance
• Company-matching 401(k)
• Other programs and perks

Equal Opportunity Statements

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com).

Other Information

California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.

Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. TruGreen performs pre-employment testing.

We offer growth, both for your career and your community. TruGreen is the nation's largest and most comprehensive provider of lawn and landscape services. We are proud to have over 200 branches across the country so that you will find opportunities with us no matter where life takes you. Plus, we offer competitive pay and a comprehensive benefits package, including medical, dental, vision and 401k plans.

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