eStore Delivery & Customer Service Associate

H.E.B.; Fort Worth (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H.E.B. is seeking an eStore Curbie in Fort Worth, TX to retrieve eCommerce orders from put-away locations and deliver them to customers. You will use a digital tool to access orders, communicate changes, and adjust items per requests, while ensuring accuracy and minimizing shrink.

The role includes sanitation duties and stocking responsibilities in a fast-paced store environment. The position requires strong customer service, communication, and the ability to work a flexible schedule.

Qualifications

• Customer service skills required.
• Excellent communication abilities.
• Ability to prioritize and handle cross-functional tasks.
• Must be able to work a flexible schedule.

Responsibilities

• Uses a digital tool to retrieve and review customer orders.
• Communicates order changes/adjustments to customers.
• Adjusts orders based on customer requests.
• Audits orders for bagging, quality, completion, notes.
• Packages/transports loads groceries to customer vehicle.
• Maintains sanitation and stocking in the eStore.
• Works in a fast-paced environment with safety in mind.

Skills

Customer service

Communication skills

Cross-functional tasks

Flexible schedule

Education

Alcohol Seller's Training

Job description

H.E.B. is seeking an eStore Curbie in Fort Worth, TX to retrieve eCommerce orders from put-away locations and deliver them to customers. You will use a digital tool to access orders, communicate changes, and adjust items per requests, while ensuring accuracy and minimizing shrink.

The role includes sanitation duties and stocking responsibilities in a fast-paced store environment. The position requires strong customer service, communication, and the ability to work a flexible schedule.