Estimator Coordinator, Manheim

Cox; Hayward (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Seven paid holidays

Bereavement leave

Job summary

Cox is seeking an Operations Support Specialist to provide operational, administrative, and estimating support for retail reconditioning operations. You’ll collaborate with estimators, technicians, vendors, and internal teams to move vehicles through recon on time and within budget, with accurate documentation.

You will prepare estimates for various customer segments, coordinate with procurement, monitor status, and maintain detailed records to ensure smooth workflow and safety compliance in a

Qualifications

• High school diploma/GED required with 1–3 years experience or higher education with 0–1 year experience.
• Experience in automotive estimating, recon operations, or shop coordination preferred.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent communication and vendor-relationship skills.
• Ability to interpret reports, track workflow, and maintain documentation.
• Familiarity with parts ordering, inventory processes, and mechanical terminology.

Responsibilities

• Provide accurate reconditioning estimates for mechanical and other recon services.
• Produce estimates for commercial, dealer, rental, retail customers, and internal needs.
• Communicate estimates in electronic, email, and written formats.
• Collaborate with Procurement/Purchasing to ensure correct pricing on parts.
• Monitor repair status, timelines, transportation needs, and customer updates.
• Act as central communication link between shop, vendors, and auction teams.
• Coordinate workflow with lead technician and assign daily tasks.
• Communicate vehicle status updates and movement between departments.
• Pull and interpret OCC and operational reports for planning.
• Create technician worklists and balance daily workload.
• Maintain detailed records for lot damage, employee vehicles, and admin needs.
• Build relationships with suppliers for timely parts availability.
• Receive and check in incoming parts and verify accuracy.
• Assign parts to technicians and maintain logs and organization.
• Manage stock parts and inventory, including replenishment.
• Conduct monthly physical inventory counts.
• Process returns, cores, and warranty claims.
• Maintain organized parts storage and returns areas.
• Demonstrate safety by following procedures and participate in Safety Excellence.

Skills

Organizational skills

Communication skills

Vendor relationships

Excel proficiency

Report interpretation

Team collaboration

Education

High school diploma/GED

Associate degree or higher (preferred)

Tools

Excel

Internal systems

Email/Office tools

Reporting tools

Job description

In this role, you'll provide operational, administrative, and estimating support across retail reconditioning operations. You'll work closely with estimators, technicians, vendors, and internal teams to ensure vehicles move efficiently through the recon process-on time, on budget, and with accurate documentation. Your work directly supports day-to-day shop performance and helps prepare the operation for future growth.

What You'll Do:

• Provide accurate reconditioning estimates for mechanical and other recon services.
• Produce estimates for commercial, dealer, rental, retail customers, and any internal or lot damage needs.
• Communicate estimates in required formats (electronic, email, written, etc.) to meet internal and external customer expectations.
• Collaborate with Procurement/Purchasing to ensure correct pricing on parts and supplies associated with estimates.
• Monitor repair status, completion timelines, transportation needs, and customer updates related to approved estimates as directed by management.
• Act as a central communication link between the mechanic shop, sublet vendors (body shop, PDR, dealerships, etc.), and other auction teams.
• Partner with the lead technician to coordinate workflow, assign tasks, and manage daily priorities.
• Communicate vehicle status updates, delays, and movement between departments.
• Pull and interpret daily/weekly OCC and operational reports for planning.
• Create technician worklists and assist in balancing daily workload.
• Maintain detailed records for lot damage, employee vehicles, and related administrative needs.
• Build and sustain strong relationships with suppliers to ensure timely parts availability.
• Receive and check in all incoming parts and verify accuracy.
• Assign parts to technicians, ensuring items are staged, organized, and ready for repairs.
• Maintain accurate and up-to-date parts logs and documentation.
• Manage stock parts and inventory organization, including replenishment as needed.
• Conduct and report monthly physical inventory counts.
• Process returns, cores, and warranty claims.
• Maintain clean, safe, and organized parts storage and returns areas.
• Demonstrate visible commitment to safety by following and modeling all safety and health procedures.
• Participate actively in Safety Excellence activities.
• Perform other duties as assigned by management.

What You Bring:

Minimum Qualifications

• A high school diploma/GED and 3 years of experience in a related field; or any degree/certification beyond high school and 1 year of experience; or 5 years of experience in a related field.
• Experience in automotive estimating, recon operations, or shop coordination preferred.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent communication and vendor-relationship skills.
• Ability to interpret reports, track workflow, and maintain accurate documentation.
• Familiarity with parts ordering, inventory processes, and mechanical terminology.
• Strong computer proficiency (internal systems, Excel, email, reporting tools).
• Ability to work collaboratively in a fast-paced operational environment.
• Commitment to safety, accountability, and teamwork.

If you enjoy being at the center of operations and take pride in keeping things organized, accurate, and moving forward, this could be the perfect next step in your career!

USD 21.83 - 32.79 per hour

Compensation:

Hourly pay rate is in the range of $21.83 - $32.79/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets