Estimator

The Boyd Group LLC; Odessa (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Annual Paid Time Off (PTO)

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Parental Leave

Job summary

A leading automotive repair company is seeking an Estimator responsible for providing excellent customer service by assessing vehicle damage and coordinating repairs. Responsibilities include documenting customer interactions, ensuring compliance with insurance requirements, and participating in daily team efforts. The role requires a High School Diploma and at least 1 year of experience, along with a valid Driver's License. Comprehensive benefits and ample career growth opportunities are offered, ideal for entry-level candidates.

Qualifications

• Must complete I-CAR Training.
• Basic computer skills required.
• 1+ year experience in related field.

Responsibilities

• Document and update customer interactions accurately.
• Guide customers through the repair process.
• Ensure compliance with insurance client requirements.
• Participate in daily production walks with management.
• Support team members when needed.

Skills

Basic Computer Skills

Compliance for DRP's Minimum of 1-year experience

Awareness of where to look for answers

Valid Driver’s License

Education

High School Diploma or equivalent

Job description

Estimator – The Boyd Group LLC

Join to apply for the Estimator role at The Boyd Group LLC.

Welcome to Gerber Collision & Glass. Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best.

We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.

Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Job Description

The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs.

Key Job Responsibilities

• Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details.
• Provide customers with accurate and timely information, guiding them through the repair process and ensuring they receive excellent customer service.
• Ensure compliance with all insurance client requirements, processes and metrics.
• Ensure compliance with all WOW Operating Way’s regarding customer drop-offs, repair planning, customer communication, and delivery.
• Communicate all customer requests and needs to appropriate team members.
• Provide positive energy when greeting customers in person and on the phone.
• Understanding of all required Insurance programs and procedures.
• Participate in daily “production walks” with the Management Team, as required.
• Support all team members when required.
• Participate in monthly Health & Safety and staff meeting (if required).
• Attend training, information sessions and workshops recommended by Store Manager.
• Maintain the store’s KPIs by maximizing role performance.
• Uphold the company’s Core Values: Honesty, Integrity & Respect.

Education and/or Experience Required

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s Minimum of 1-year experience.
• Must be willing to complete I-CAR Training.
• Valid Driver’s License.

Required Skills/Abilities

• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s Minimum of 1-year experience.
• Must be willing to complete I-CAR Training.
• Valid Driver’s License.

Benefits

• Annual Paid Time Off (PTO) plans.
• 2 weeks of Paid Parental Leave for Full‑time Employees who work a minimum of 30 hours per week.
• 6 paid holidays annually.
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.
• 401(k) Retirement Plan with company match.
• Employer Paid Short-Term Disability & Life Insurance.
• Additional Voluntary Life Insurance.
• Continuing Education Opportunities.
• Free Prescription or Non-Prescription Safety Glasses annually.
• Annual Voluntary Uniform Stipend.

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or contractual agreement.

AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details: Commissions for this position are calculated based on location and revenue metrics, sales and individual performance, subject to the terms of the plan. Estimated $65,000 - $95,000 / Year. In the event that total compensation in a pay period is less than minimum wage, clocked hours will be calculated with a guarantee of applicable local or state minimum wage, whichever is greater. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives.

Keywords: Automotive, growth, advancement, collision repair, collision center, auto body, autobody, body shop, I-CAR, ICAR, dent repair, DRP, adjuster, appraiser, service advisor, writer, sales, automotive, career, estimate, auto repair, mechanical repair.

Titles: Collision Estimator – Service Advisor – Service writer – Automotive Estimator – Appraiser – Repair planner.

Seniority level: Entry level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Advertising Services

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