Esthetics Manager

FACE FOUNDRIÉ; Corte Madera (CA); On-site; USD 38,572 - 44,083; Full time

Job summary

A leading skincare service provider in Corte Madera is seeking a full-time Salon Manager. The role involves ensuring high standards of customer service, managing finances, and overseeing daily salon operations. Candidates should have a California Esthetics License and prior experience in salon management. The position requires evening and weekend availability, with a pay range of $28 to $32 per hour plus commissions. Join us to redefine the skincare industry and make a positive impact.

Qualifications

• Proven record in customer service excellence within a salon environment.
• Experience in managing budgets and financial reports.
• Ability to develop marketing strategies and promotions.

Responsibilities

• Ensure high standards in customer service.
• Manage staff performance and training.
• Analyze financial reports for cost-saving opportunities.
• Oversee daily salon operations and inventory management.
• Coordinate marketing initiatives to boost client retention.

Skills

Customer service

Financial management

Staff recruitment and training

Coaching and mentoring

Social media marketing

Education

California Esthetics License

Dermaplane certification

Salon Manager experience (1-3 years)

Job description

Overview

FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.

FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 50+ locations open and is continuing to expand nationwide.

FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.

Job Description

Operations Responsibilities

• Demonstrates high standards in customer service.
• Meets financial metrics including: service revenue, average ticket, client count, rebooking and product sales.
• Identifies opportunities for growth such as, staffing, scheduling and coaching
• Responsible for the management of all personnel including (but not limited to) recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance.
• Conduct regular performance reviews and provide constructive feedback to enhance team performance.
• Create and maintain staff schedules to ensure adequate coverage during peak hours.
• Responsible for the store's inventory.
• Helps forecast sales, growth trajectories and expansion plans.

Financial Management

• Collaborate with the store owner to develop and manage the salon budget.
• Monitor and analyze financial reports, identifying opportunities for cost savings and revenue growth.
• Implement strategies to achieve sales targets and profitability goals.

Customer Service

• Oversee the delivery of high-quality services and ensure client satisfaction.
• Address client issues and concerns, providing resolutions in a timely and professional manner.
• Maintain a positive and welcoming environment for clients and staff.

Training and Servicing

• Responsible for performing services on guests and leading by example.
• Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals. Has coaching and mentoring skills and can verbalize steps to achieve those goals. Confident in coaching and mentoring their team.
• Responsible for identifying the professional development needed for each staff member.
• Ensures all technical service and product training are attended.
• Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth.

Marketing

• Work with your owner to develop and execute marketing strategies to attract new clients and retain existing ones.
• Coordinate and promote special events, promotions, and collaborations to increase salon visibility.
• Assist with Social Media as needed.

Job Types: Full-time

Availability: Evenings and Weekend availability are required

License: California Esthetics License is required. Dermaplane certification is preferred.

Experience: One to three years of Salon Manager experience is preferred.

Pay: $28-$32 per hour + commissions