Esthetician

Arch Amenities Group; Philadelphia (Philadelphia County); On-site; USD 36,000 - 54,000; Full time

Job summary

Arch Amenities Group is seeking an Esthetician who will provide facials, waxing and body treatments, aligning with the Arch experience. You will deliver services per guidelines, customize treatments, maintain product knowledge, and recommend home care products to guests.

You should have a state esthetics license, high school diploma or GED, spa or customer service experience, and strong guest rapport. Availability includes nights/weekends.

Qualifications

• High School Diploma or GED is required.
• Valid state esthetics license is required by the state.
• Previous esthetic experience and customer service experience are preferred.
• Ability to build rapport with guests and explain treatments is important.
• Availability to work nights, weekends, and holidays as facility opens.

Responsibilities

• Performs facials, waxing, and body services per service guidelines.
• Customizes treatments based on client's skin condition.
• Maintains product knowledge and explains ingredient benefits to guests.
• Recommends home-care products and suggests additional spa services.
• Ensures timely start/end of treatments and clean work areas.

Education

High School Diploma or GED

State esthetics license

Customer service experience

Excellent communication

Job description

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Job Summary:

The Esthetician is responsible for providing various cosmetic procedures including facials, waxing and body treatments.

Key Responsibilities:

• Ensures the "Arch Amenities Group Experience" for guests by maintaining the standards set in Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
• Adheres to policies of Arch Amenities Group.
• Performs facials, waxing, and body services that meet the established guidelines for the type of service offering and that fulfill guest expectations.
• Customizes treatments based upon present skin condition(s).
• Performs all treatments on services menu based upon current licensure.
• Assessences contraindications of guest that may prevent service from taking place.
• Meets the needs of the guest at all times throughout the service.
• Understands and uses universal precautions when providing services.
• Cleans and disinfects all equipment on a daily basis.
• Maintains the highest level of product knowledge and has complete knowledge of all spa service presently offered. Understands the ingredients in products and can explain their benefits to guests.
• Answers guest's questions in a knowledgeable and professional manner.
• Recommends products for home use.
• Suggests to guests other beneficial treatments offered in the spa.
• Begins and ends all treatments on time.
• Works assigned schedule. Arrives and departs from their shift on time.
• Ensures that work areas are clean and set according to procedures.
• Informs Spa Director or other management personnel about product needs.
• Creates and maintains client cards and treatment notes when appropriate.
• Completes all assigned side work. Attends all scheduled meetings.
• Attends scheduled professional training.
• Reports any incidents or accidents to a member of the management team.
• Other duties as assigned.

Qualifications:

• High School Diploma or GED
• Valid state license in esthetics or other credentials required by the state.
• Previous esthetic experience. Customer service experience, preferably in a spa.
• Must be able to build rapport with guests.
• Ability to explain various treatments/services to guests.
• Excellent customer service skills and work ethic.
• Efficient, well organized, and able to handle a variety of duties simultaneously.
• Energetic, enthusiastic and motivational.
• Professional manner, discretion, and appearance.
• Good verbal and written skills.
• Strong team player.
• Must be comfortable with product recommendations.
• Availability When Facility Is Open: This could include nights, weekends, and