Esthetician

Biologique Recherche; New York (NY); On-site; USD 42,000 - 68,000; Full time

Job summary

Biologique Recherche in New York seeks an Esthetician to deliver customized facial and skincare services, educate clients on regimens, and uphold luxury brand standards. You will drive retail sales while maintaining exceptional hospitality and brand immersion throughout each treatment.

The role requires a valid esthetics license and at least 2 years in a luxury spa setting, with strong product knowledge and premium service execution.

Qualifications

• Valid Esthetics License in [State]
• Minimum of 2 years' experience in a luxury spa or high-end skincare setting
• Demonstrated proficiency in advanced facial treatments and in-depth product knowledge of premium skincare brands

Responsibilities

• Deliver customized facial and skincare services utilizing premium products and advanced techniques.
• Conduct comprehensive consultations to assess client needs, recommend suitable treatments, and educate clients on optimal skincare regimens.
• Ensure full immersion in the brand experience throughout each treatment.
• Provide a seamless and relaxing service, characterized by professionalism, discretion, and genuine hospitality.
• Promote retail sales by recommending appropriate products and home-care routines to achieve or exceed individual sales objectives.
• Monitor relevant KPIs and actively participate in team selling to improve overall store outcomes.

Skills

Customer service

Interpersonal skills

Communication

Cross-selling

Product knowledge

Professional demeanor

Education

Esthetics license

Tools

Spa booking/POS systems

Digital scheduling platforms

Job description

Esthetician

Job Description

As an Esthetician at our luxury spa, you represent the highest standards of personalized, elevated, and results-oriented skincare services. You are responsible for delivering exceptional treatments with meticulous attention to detail, expert proficiency, and a service approach designed to anticipate and surpass client expectations. Your expertise extends to consistently achieving individual retail sales targets and key performance indicators, demonstrating comprehensive product knowledge. Additionally, your participation in collaborative team selling initiatives contributes meaningfully to overall store success. Your role is pivotal in fostering a serene, welcoming, and transformative environment for every guest.

Service Delivery & Guest Experience

• Deliver customized facial and skincare services utilizing premium products and advanced techniques consistent with brand standards.
• Conduct comprehensive consultations to assess client needs, recommend suitable treatments, and educate clients on optimal skincare regimens.
• Ensure full immersion in the brand experience throughout each treatment.
• Provide a seamless and relaxing service, characterized by professionalism, discretion, and genuine hospitality.
• Promote retail sales by recommending appropriate products and home-care routines to achieve or exceed individual sales objectives.
• Monitor relevant key performance indicators (KPIs) and actively participate in team selling to improve overall store outcomes.

Client Relationship Management

• Cultivate and maintain strong client relationships through tailored service, effective follow-up, and superior product expertise.
• Advocate for ongoing treatment plans and home-care regimens to support clients' long-term skincare objectives.
• Enhance client retention and encourage rebooking by consistently delivering exceptional results and outstanding hospitality.

Operational Standards & Cleanliness

• Uphold the highest standards of cleanliness, organization, and preparedness in all treatment areas.
• Adhere to sanitation, hygiene, and safety regulations as mandated by spa policies and state requirements.
• Efficiently manage supplies, proactively reporting inventory needs to ensure a well-stocked work environment.

Experience & Qualifications

• Valid Esthetics License in [State]
• Minimum of 2 years' experience in a luxury spa or high-end skincare setting
• Demonstrated proficiency in advanced facial treatments and in-depth product knowledge of premium skincare brands

Core Competencies

• Superior customer service and interpersonal skills
• Strong consultation and communication capabilities
• Professional demeanor emphasizing discretion, etiquette, and adherence to luxury service standards
• Collaborative and adaptable attitude

Technical Proficiency

• Familiarity with spa booking/POS systems and digital scheduling platforms
• Proficient in product education, cross-selling, and service enhancement techniques