Esthetician

Highgate; Dallas, Village of Port Jefferson (TX, NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a skilled Esthetician to join their dynamic team. This role involves providing exceptional facial and body treatments while ensuring the highest standards of cleanliness and guest satisfaction. The ideal candidate will possess strong communication skills and a passion for wellness, ready to learn and adapt to specific spa offerings. With a rich history of transforming spaces and enhancing guest experiences, this opportunity promises a rewarding career in a vibrant and supportive environment. If you thrive in a fast-paced setting and are dedicated to delivering quality service, this position is perfect for you.

Qualifications

• Must possess a thorough knowledge of skin and excellent facial massage techniques.
• Willingness to train in specific facial treatment offerings is required.

Responsibilities

• Administer professional facials and body treatments to guests.
• Maintain cleanliness and sanitation standards as per spa policies.
• Promote home care programs and meet retail sales goals.

Skills

Effective communication skills

Multitasking

Service orientation

Problem-solving skills

Education

Current state license

Minimum 2 years skincare experience

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco, and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality-forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Corporate offices are located in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Location

The Joule Dallas, TX

Built in the 1920s, the neo-Gothic landmark building at 1530 Main Street was originally the Dallas National Bank. It dominated the downtown skyline during a thriving era of Dallas banking and West Texas oil booms. Downtown Dallas flourished through the ’80s, but as the 20th century drew to a close, it was a shadow of its former glory. A decade of development deals and massive renovations transformed the then-vacant bank building into a Forbes four-star boutique hotel. Named after the international unit of energy, The Joule brought a charge to downtown Dallas when it opened in 2008. Through further renovations and expansions as adjacent properties became available, The Joule has become a cultural, shopping, and dining destination—a forerunner in the renaissance of downtown Dallas.

Overview

The Esthetician administers professional facials, body treatments, and waxing/lash services to our guests. They must possess a thorough knowledge of the skin, excellent facial massage and skin extraction techniques, and maintain excellent cleanliness and sanitation skills. Willingness to train in our spa’s specific facial treatment offerings is required. They must possess excellent communication skills and be able to learn product and service knowledge necessary to effectively provide wellness and beauty solutions tailored to guest needs. A current state license must be held and maintained.

Responsibilities

• Be punctual for shifts, prompt with appointments, and perform services within the designated time.
• Provide professional facial and body treatments following spa protocols and certification standards.
• Support the spa’s needs by maintaining flexibility in scheduling.
• Care for equipment properly and use correct product amounts to assist with cost control.
• Have comprehensive knowledge of all services and products, and educate guests accordingly.
• Promote home care programs and meet retail sales goals.
• Uphold sanitation and sterilization standards as per law and spa policies.
• Perform prep work and clean/restock treatment rooms as needed.
• Report staff or guest issues to management promptly.
• Actively promote spa treatments, services, sessions, retail products, and promotional programs.
• Handle guest questions and concerns professionally and courteously.
• Respond promptly and accurately to guest requests to ensure satisfaction.
• Work independently without supervision.
• Maintain a positive attitude and contribute to a quality work environment.
• Participate in training and staff meetings regularly.
• Assist in all spa operations as requested by management.

Qualifications

Required Skills/Abilities:

• Effective verbal and written communication skills with all levels of staff and guests.
• Ability to listen, understand, and clarify concerns.
• Multitasking and prioritization skills to meet deadlines.
• Attentiveness, friendliness, courtesy, and service orientation in all interactions.
• Attendance at all required meetings and training sessions.
• High standards of personal appearance and grooming, including proper uniform and nametag.
• Compliance with hotel standards and safety regulations.
• Proactive problem-solving skills.
• Ability to understand and apply complex information from various sources.
• Cross-training in other hotel-related areas is a plus.
• Ability to maintain confidentiality.
• Initiative and anticipation of guest or operational needs.
• Perform other duties as assigned.
• Maintain a friendly and warm demeanor.
• Hygiene is critical; no cigarette smoke on hands, clothes, or breath during shifts.
• Flexibility and willingness to work long hours as needed.
• Medium physical effort required, including lifting up to 50 pounds occasionally and 25 pounds frequently.

Education and Experience:

• Current Florida State license required.
• Minimum of 2 years’ skincare experience.
• Resort spa experience preferred.