Este Lauder Counter Manager - Full Time

Belk; Marietta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Belk is seeking a full-time Este Lauder Counter Manager for the Marietta location. In this role, you will drive sales through effective team management and customer relations while maintaining high standards for the cosmetics counter and staff. Ideal candidates should have retail management experience and demonstrate strong leadership and organizational skills.

Qualifications

• 3-5 years of retail experience required.
• 1-3 years supervisory experience preferred.
• Ability to use business equipment like POS terminals.

Responsibilities

• Manage associates to exceed sales goals.
• Recruit, train and retain staff.
• Ensure excellent customer service during all transactions.

Skills

Excellent organization skills

Customer Service

Sales expertise

Team management

Job description

Join to apply for the Este Lauder Counter Manager - Full Time role at Belk

2 days ago Be among the first 25 applicants

Join to apply for the Este Lauder Counter Manager - Full Time role at Belk

The Cosmetic Counter Manager reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store. Is responsible for meeting and exceeding goals established by Belk and the cooperative vendor by coaching associates on how to sell custom-fit service and build long-term customer relationships.

Job Functions

• Development - Responsible for:
• Analyzing daily/weekly/monthly business and recommend strategies to impact business to Store Management and Vendor Account Executive
• Managing the achievement of counter sales plan by helping each associate meet or exceed personal SPH goals based on counter volume standard
• Recruiting, interviewing and retaining quality staff
• Open positions kept to no more than 2 weeks average
• Development of bench strength in existing staff
• Recommend candidates for promotion/added responsibility
• Implementing effective scheduling to guarantee proper coverage at all times based on business needs
• Staffing according to daily/weekly/monthly sales plan to maximize counter productivity
• Utilizing Belk/Store promotional calendar to maximize associate SPH
• Communicating information clearly and consistently to the selling team by using the following skills:
• Maintaining and enhance self esteem
• Focusing on specific behavior outcomes
• Using reinforcement techniques
• Asking for Feedback
• Setting Goals and Follow up Dates
• Conducting team meetings prior to major events and launches; conduct brief Beauty Advisor touch-base meetings on a regular basis
• Communicating inventory needs to store management
• Sales - Responsible for:
• Meeting or exceeding personal sales per hour goals
• Being a role model and demonstrating excellent selling skills and customer service.
• Executing successful promotions and special events/pre-sells/GWP’s
• Driving sales through customer clienteling
• Work with store management to optimize business to business
• Achieving assigned $ line goal
• Identifying and reducing shrinkage in area
• Customer Service - Responsible for:
• Meeting or exceeding SPH goal
• Meeting or exceeding credit application goals
• Thanking each customer by name following a purchase
• Handling each transaction efficiently and accurately
• Providing a high level of Customer Service to support Customer Satisfaction Surveys (CSS)
• Building customer clientele base
• Recording and protecting personal identifying customer information
• General Responsibilities:
• Coordinate and maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
• Unpacking new merchandise deliveries in a timely manner should be stored in a place that does not obstruct customer access to the department
• Ensuring timely set-up including signage for promotional events
• Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s
• Maintaining Belk and vendor professional dress standards (uniforms) and appearance
• Cooperating with fellow associates and management
• Complying with store policies concerning attendance, tardiness, and associate handbook
• Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager
• Assisting with all non-sell duties as assigned by Sales Team Manager/Assistant Store Manager/Store Manager where appropriate
• Maintaining open lines of communication with store management, account executive, and vendor management
  
  

Position Contribution Level

Intermediate Level

Minimum Education & Experience

• No education requirement
• 3-5 years of retail experience
• 1-3 years supervisory experience
• Excellent organization skill
  
  

Knowledge & Skills

• Ability to use computer keyboard, standard telephone, POS terminal and other related business equipment
• Hand manipulation to remove sensor tags
• Task demands vary in each department because of the different types of merchandise
• Ability to apply treatment/make-up to customers face
  
  

Physical

• Ability to push / pull 100-500 pounds when moving stock carts
• Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
• Must be able to work a flexible schedule including evenings & weekends, due to shift rotation
  
  

Supervisor

Sales Team Manager or Store Manager

Accessibility Guidelines

Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at [e-mail]. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.

We Are An Equal Opportunity Employer

Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

Referrals increase your chances of interviewing at Belk by 2x

Sign in to set job alerts for “Counter Manager” roles.

Retail Store Manager- Roswell (Must Have 5 Years of Store Management Retail Experience)

Atlanta, GA $67,000.00-$80,000.00 4 weeks ago

Packaging National Accounts Sales Manager

Atlanta, GA $175,000.00-$325,000.00 2 weeks ago

Atlanta, GA $54,700.00-$91,000.00 5 days ago

Interim Beauty Counter Manager - Lancome - Perimeter Mall

Atlanta Metropolitan Area $60,000.00-$75,000.00 5 days ago

Senior Manager - Sales Effectiveness Strategy

Atlanta, GA $100,000.00-$120,000.00 1 week ago

Store General Manager - Edgewood Midtown, GA

Atlanta, GA $50,000.00-$67,000.00 1 day ago

T Mobile Authorized Retailer Store Manager

(USA) Complex Store Manager - Supercenter

College Park, GA $110,000.00-$170,000.00 6 days ago

COSMETICS COUNTER MANAGER - PERIMETER MALL

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.