Estate Shuttle Driver – CDL Class P

Biltmore Workforce Management; Asheville (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Biltmore invites applications for a Trolley Driver to deliver world-class guest service by operating shuttles between parking areas and estate destinations, with knowledge of Asheville, Biltmore and Western North Carolina. The position averages 20 hours per week and requires weekend availability.

The role requires a North Carolina CDL with Class P endorsement, a high school diploma or GED, and at least one year of related guest service experience.

Qualifications

• NC CDL with Class P endorsement required.
• High school diploma or GED.
• At least 1 year of guest service/related experience.
• Ability to work 7am–3pm, weekends and holidays.
• Commitment to world-class guest service and safety.

Responsibilities

• Provide world class guest service and hospitality to guests.
• Operate shuttles/trolleys safely and communicate via two-way radio.
• Maintain and count available parking spaces; ensure area cleanliness.
• Assist guests boarding vehicles; accommodate mobility needs.
• Complete pre/post trip reports and track maintenance.
• Know Asheville, Biltmore, and Western North Carolina information.

Skills

Guest service

Communication skills

Problem solving

Customer service orientation

Education

High school diploma or GED

Tools

Two-way radio

Job description

Biltmore invites applications for a Trolley Driver to deliver world-class guest service by operating shuttles between parking areas and estate destinations, with knowledge of Asheville, Biltmore and Western North Carolina. The position averages 20 hours per week and requires weekend availability.

The role requires a North Carolina CDL with Class P endorsement, a high school diploma or GED, and at least one year of related guest service experience.