Essential Fire Dispatcher - 24/7 Emergency Ops

County Emergency Communications; Viborg (SD); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Viborg, SD is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident information, alert resources, and maintain communication with responding crews in a fast-paced environment.

The role requires organized information handling, clear radio communication, and the ability to keep incident details current while following established response plans and directions from authorized personnel.

Qualifications

• High school diploma or equivalent is commonly required; some employers provide entry-level instruction or seek experienced dispatchers with fire communications training.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Strong communication

Data entry accuracy

Maps reading

Radio communication

Organizational skills

Education

High school diploma or equivalent

Tools

Dispatch software

Computer systems

Job description

County Emergency Communications in Viborg, SD is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident information, alert resources, and maintain communication with responding crews in a fast-paced environment.

The role requires organized information handling, clear radio communication, and the ability to keep incident details current while following established response plans and directions from authorized personnel.