Esports & Digital Lab Monitor — Student

Ferris State University; Big Rapids (MI); On-site; USD 16,000 - 23,000; Part time

Job summary

Ferris State University is seeking an Esports and Digital Lab Monitor (Student Position) to support the School of Digital Media labs in Big Rapids, MI. You will enforce lab rules, help manage equipment, and assist with program tasks and content production for social media and broadcasts.

The role requires familiarity with collegiate digital media labs, strong customer service, and technical troubleshooting. Shifts run largely after school hours; apply with your portfolio or content examples.

Qualifications

• Familiarity with the rules, practices, and workflows of collegiate digital media labs such as esports or DAGD.
• Excellent customer service and communication skills.
• Basic computer hardware and software troubleshooting skills.
• Strong attention to detail and knowledge of Ferris State University structures and resources.
• Ability to work scheduled shifts (Esports Lab: 4PM–12AM weekdays, 12PM–12AM weekends; DAGD Lab: 8PM–12AM weekdays, 2PM–10PM weekends).
• Interest in content production and social-media/content-creation software (Adobe Creative Suite or DaVinci Resolve).

Responsibilities

• Greet and assist all participants and visitors in the labs, enforcing lab rules and safety protocols.
• Monitor, maintain, and troubleshoot hardware, peripherals, and workstations.
• Manage seat reservations, check‑in procedures, and track lab usage statistics.
• Maintain cleanliness and organization of the lab and equipment storage areas.
• Support event setup, staffing, and breakdown for program activities.
• Attend regular team meetings and contribute ideas for improving lab operations and strategies.

Skills

Troubleshooting

Customer service

Communication skills

Attention to detail

Shift availability

Content production interest

Tools

Adobe Creative Suite

Job description

Ferris State University is seeking an Esports and Digital Lab Monitor (Student Position) to support the School of Digital Media labs in Big Rapids, MI. You will enforce lab rules, help manage equipment, and assist with program tasks and content production for social media and broadcasts.

The role requires familiarity with collegiate digital media labs, strong customer service, and technical troubleshooting. Shifts run largely after school hours; apply with your portfolio or content examples.