Espanola Team Member PT

Champion Xpress Carwash; Espanola (NM); On-site; USD 17,000 - 22,000; Full time

Job summary

Champion Xpress Carwash in Espanola, NM is seeking a diligent team member to greet guests, load vehicles safely, and perform daily operational tasks. You will learn tunnel equipment and safety procedures and support our 4 Steps of Service.

You will participate in nightly close-down, clean the facility, assist with vacuum service, and help training new teammates while complying with safety standards and company policies.

Qualifications

• Greet guests and engage with customers
• Knowledge of safety procedures and property layouts
• Able to learn and operate car wash tunnel equipment
• Able to lift up to 50 lbs
• Attend mandatory trainings and meetings
• Follow all safety standards and company policies

Responsibilities

• Greet guest as they approach the car wash tunnel
• Safely guide and load each vehicle per size
• Perform safety inspection of vehicles before wash
• Operate and adjust car wash equipment as needed
• Complete daily shift report
• Clean the facility including equipment and lot
• Assist in cleaning and nightly close down checklist
• Follow LEAP conflict resolution process
• Engage with guests using the 4 Steps of Service

Skills

Customer service

Safety consciousness

Teamwork

Communication

Conflict resolution

Tools

Bug prep gun

Vacuum equipment

Ladders

E-stop locations

Job description

This position is accountable for the following KPIsValues: Excellence, Hard work, Stewardship, Difference, and Community100% Vehicles Prepped and Loaded Safely100% Daily Operational Tasks CompletedThe basic job duties for this position are as followsKnowledgeable on property safety and layoutsKnowledgeable of what not to washKnowledgeable of tunnel equipmentGreet guest as they approach the car wash tunnelSafely guide and load each vehicle per sizeUse bug prep gun to properly prepare vehicles for wash processRemove mud in wheel wells when appropriatePerform safety inspection of vehicles before washMake key adjustments to car wash equipmentKnowledgeable on E-Stop LocationsHandle tunnel incidents effectively and safelyResponsible for vacuum service processParticipate in the nightly close down checklistEngage with each guest using the 4 Steps of ServiceKnowledgeable on 3 Single Wash packagesInforms all retail guests about MembershipsAble to present our DifferenceTrain new Team Members on approved training modulesAid in member visit success rate. License Plate Recognition//RFID sticker readsCommunicates key vehicle information and equipment retracts to crewVacuum area observance for guest satisfactionKnowledgeable on membership managementIs fluent in the LEAP Conflict Resolution processComplete daily shift report to document shift performanceMaintains clean, organized car wash facilityLearn how to safely open and close the car wash with leadershipSafely use ladders and engage e-stop while cleaningLearn backroom safety and equipment knowledgeAdhere to all company policies, procedures, safety standards and codes of conductFollow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicalsAssist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lotWilling to work in all weather conditions (cold,hot,wet,rain,snow)Able to lift up to 50 lbs.On your feet 100% of the day and outsideAttend all mandatory training sessionsAttend all mandatory team meetings and cleaning.This position is eligible for cash and digital tipsAll other duties assigned by management