ESOP-Driven COO for Growth & Operations (Hybrid)

MSA Professional Services, Inc.; Baraboo (WI); Hybrid; USD 198,000 - 327,000; Full time

Benefits offered by this job

ESOP stock shares

Medical, dental & vision insurance

PTO and holidays

Parental leave

401(k) matching

Bonus opportunities

Life & disability insurance

Job summary

MSA Professional Services, Inc. seeks a seasoned Chief Operating Officer to lead day‑to‑day operations, enhance the employee and client experience, and drive sustainable growth across a 100% employee‑owned firm.

This hybrid, full‑time role reports to the CEO and Board, partnering with senior leadership to strengthen financial performance, project delivery, and organizational operations while advancing a OneMSA culture.

Qualifications

• Bachelor’s degree in business, engineering, finance, or related field (or equivalent experience).
• At least 15 years of relevant experience in business development, engineering, finance, operations, or related discipline.
• At least 10 years of progressive leadership experience.
• Experience within the core functions of an architecture, engineering, or construction firm is preferred.
• A strong understanding of financial performance, project delivery, organizational operations, and business growth.
• An empathetic and influential communication style that builds trust across all levels of an organization.
• A demonstrated ability to develop people, lead through change, and create accountability.
• Strong judgment, integrity, and a commitment to MSA’s mission, values, and purpose.
• Experience with AEC360 is preferred.

Responsibilities

• Provide oversight and direction for MSA’s day‑to‑day operations.
• Lead and support Service Line Leaders in achieving strategic, financial, and growth objectives.
• Strengthen accountability, collaboration, and operational consistency across the firm.
• Champion employee development, leadership growth, and succession planning.
• Advance project delivery, quality, and an exceptional client experience.
• Support business planning, annual budgeting, and short- and long‑term organizational strategy.
• Identify market opportunities and help position MSA for continued, sustainable growth.
• Foster the exchange of ideas and best practices through a OneMSA approach.

Skills

Leadership

Strategic thinking

Financial acumen

Operations management

Communication

Change leadership

People development

Integrity

AEC360 experience

Education

Bachelor’s degree in business, engineering, finance, or related field

Job description

MSA Professional Services, Inc. seeks a seasoned Chief Operating Officer to lead day‑to‑day operations, enhance the employee and client experience, and drive sustainable growth across a 100% employee‑owned firm.

This hybrid, full‑time role reports to the CEO and Board, partnering with senior leadership to strengthen financial performance, project delivery, and organizational operations while advancing a OneMSA culture.