ESIB - Services Project Manager

Siemens Mobility; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Siemens Digital Industries Software in the United States is seeking an expert Services Project Manager to lead project delivery across our Americas ESIB organization. You will coordinate cross-functional teams and act as the primary point of contact among customers, sales, engagements and delivery teams to realize project value.

Responsibilities include establishing project governance, managing scope, schedule, and budget, and driving value realization with a focus on customer satisfaction and

Qualifications

• Project managers act as the point of contact for the customer during engagements.
• Lead delivery teams to realize project value within defined outcomes.
• Establish and communicate clear project priorities and activities.

Responsibilities

• Work with Sales Account Owner and Engagement Management to understand scope and value.
• Align project timeline with releases, resources, scope and budget.
• Communicate project value and context within a program.
• Report status and governance to ensure progress and alignment.
• Lead the project team and manage risks, issues and changes.
• Implement and govern project governance models with the customer.
• Ensure on-time delivery and satisfaction across partners.

Skills

Project management

Stakeholder alignment

Cross-functional collaboration

Risk management

Quality & governance

Job description

About us:

Siemens Digital Industries Software is seeking an expert and initiative-taking individual for a position as a Services Project Manager within our America’s ESIB (Electronics, Semiconductor, Industrial Machinery, and Battery) organization. As a Services Project Manager, you will lead projects with numerous project delivery teams, assisting our customers in realizing the value of a PLM solution. You will establish and communicate clear project priorities and activities to ensure effective program management. This role serves as the point of contact to align the customer, partners, and Siemens delivery teams.

About the job:

Our project managers act as part of our larger services organization and develop teams across related projects or lead multiple unrelated services projects driving customers value realization and business outcomes.

Project managers are the point of contact for our customers during engagements and are responsible for implementing, leading, and handling the delivery team from the setup of the project through delivery of the new capabilities and realization of the project value within the defined targeted outcomes (financial, schedule, scope, quality) while ensuring customer satisfaction.

You will act as the key point of contact for the project and align Sales, Presales, Engagement Management, Services Management and the customer.

Responsibilities:

• Work with Sales Account Owner and Engagement Management to understand the scope, value identification, and planning processes
• Within the constraints of the contract, understand the anticipated business value the project should bring the customer
• Align the project timeline with solution releases, resources, scope and budget
• Communicate the value of the project and its context within a program
• Report status regularly and increase appropriately to drive good governance while ensuring alignment on progress, risks, issues, and overall project timeline
• Identify and create additional opportunities out of the ongoing project and feed those to the Program- and/or Engagement Management
• Drive the project team and customer to implement the planned solution(s) on schedule
• Collaborate with the customer to ensure agreed KPI’s are traced and met
• Initiate and Implement a Program Structure and Governance Model
• Work with Sales, Services Management and any Program Manager to initiate, review and agree to a project governance model with the customer
• Implement the project governance model in close partnership with the customer
• Define and agree with the project roles and responsibilities with the customer
• Together with Sales Account Owner, conduct partner management through systematic identification, analysis and planning actions to negotiate with and influence partners
• Work with Sales, Services Management, and Program Manager, if any, to set up all required processes in alignment with all partners including appropriate communication on all levels
• Lead the Project throughout the Project life cycle demonstrating Siemens Delivery Framework
• Review the contract and derive actions concerning risks, opportunities and contractual obligations
• Proactively supervise the project’s overall progress, resolve issues and initiate corrective and preventive action as appropriate
• Lead customer requirements and project scope to achieve project objectives
• Perform project risk management including planning, identification, analysis, response planning and controlling
• Lead and resolve issues with all vital internal and external partners
• Lead the project timeline to ensure on-time delivery
• Ensure the planned project communications on all levels including customer concern procedures and project progress reporting
• Perform quality management and lead compliance with standards, rules and regulations
• Follow the procurement processes
• Perform project reviews and retrospectives regularly and feed the results and lessons learned to the project and organization
• Lead the Project Team
• Agree targets with project staff and delegate defines responsibilities and authority
• Actively seek and provide feedback from project team members, managers and customers
• Support team-members’ personal development
• Involve the project and project team in the identification and management of changes