Escrow Operations Associate (Real Estate Closings)

FMB; Long Beach (CA); On-site; USD 39,950 - 63,369; Full time

Job summary

Farmers and Merchants Bank of Long Beach is seeking a Junior Escrow Officer to support escrow operations, administer escrow accounts, and facilitate timely real estate transactions. This role prepares escrow instructions, reviews documents, safeguards funds, and ensures compliance with banking regulations and internal policies.

The incumbent coordinates with customers, lenders, title companies, and attorneys to disburse funds, process payoffs, record documents, and support successful closings.

Qualifications

• Knowledge of escrow processes and title instruments
• Experience reviewing routine title reports and documents
• Ability to build relationships with title companies, customers, lenders, and attorneys
• Strong attention to detail and data accuracy

Responsibilities

• Demonstrate working knowledge of creating, preparing, processing, and recording title instruments related to the transfer, conveyance, and/or encumbrance of real property with minimal supervision.
• Review and interpret routine preliminary title reports, identify issues requiring resolution, and take appropriate action based on the specific escrow transaction.
• Develop and maintain positive working relationships with title company personnel, customers, lenders, attorneys, and other third parties to facilitate effective communication throughout the escrow process.
• Maintain accurate transaction records, checklists, and documentation of all communications and activities related to escrow files.
• Exercise neutrality and professionalism in all transactions while maintaining the highest standards of confidentiality and data security.
• Adhere to Bank policies, procedures, regulatory requirements, and escrow guidelines, escalating exceptions, discrepancies, unusual transactions, or policy deviations to the Escrow Supervisor.
• Receive, deposit, and disburse escrow funds in accordance with escrow instructions and established controls.
• Coordinate with title companies to authorize recordings and ensure all required conditions are satisfied prior to closing.
• Balance and reconcile escrow files following confirmation of recording and receipt of all remaining funds.
• Process payoff demands, issue checks, and facilitate the timely disbursement of funds to appropriate parties.
• Prepare transmittal letters, closing correspondence, settlement statements, and other escrow-related documentation.
• Support the successful closing of escrow transactions by ensuring accuracy, completeness, and compliance with all applicable requirements.
• Perform special projects and other related duties as assigned.
• Work Saturdays, as needed, to support special projects and business needs with management approval.

Skills

Escrow operations

Customer service

Attention to detail

Communication skills

Microsoft Office

Education

High School Diploma or equivalent

1-3 years escrow experience

Tools

FPS System

Microsoft Office Suite

Job description

Farmers and Merchants Bank of Long Beach is seeking a Junior Escrow Officer to support escrow operations, administer escrow accounts, and facilitate timely real estate transactions. This role prepares escrow instructions, reviews documents, safeguards funds, and ensures compliance with banking regulations and internal policies.

The incumbent coordinates with customers, lenders, title companies, and attorneys to disburse funds, process payoffs, record documents, and support successful closings.