Escrow Officer - Quality Choice Title - Pickerington, OH

Compass International Holdings; Pickerington (OH); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive base pay + incentive plan

Comprehensive benefits package

Paid time off and holidays

Professional development opportunities

Employee discounts and wellness

Résumé du poste

Compass International Holdings in Ohio seeks an escrow officer to guide transactions from contract review to closing. You’ll verify paperwork, coordinate with lenders, and ensure titles are clean while delivering white-glove service to agents and buyers.

Ideal candidates have 2–3 years escrow experience, strong communication skills, and proficiency with Microsoft Office; notary and escrow licenses are preferred. This role emphasizes timely closings and client satisfaction.

Qualifications

• High school diploma or equivalent; continuing education as required.
• 2–3 years of escrow experience, front- and back-end, or path to Officer role.
• Technical closing process knowledge and strong communication skills.
• Proficiency with Microsoft Office and related tools.

Responsabilités

• Review contracts and ensure timely, efficient closing.
• Verify paperwork, ensure accuracy, and coordinate with lenders.
• Maintain relationships with agents, attorneys, lenders, and others.
• Assist in marketing to recruit and retain agents with white-glove service.
• Train escrow assistants and delegate tasks to enable growth.
• Be present at closing to deliver a positive, memorable experience.

Connaissances

Trusted consultant

Problem solver

Constant learner

People reader

Multi-tasker

Formation

Notary public

Escrow officer licenses

Outils

Microsoft Office Suite

Description du poste

What you’ll do:

You are the key to home ownership. As an escrow officer, you’re the human link between our process and people. You’re there at the beginning, reviewing contracts and following instructions. You’re there in the middle, ensuring that all the associated paperwork is completed efficiently and accurately. You’re working with agents and their clients to keep the process moving forward, verifying that titles are clean, taxes are paid, and loans are funded. Finally, you’re there at the end, to assure that no funds or property will change hands until all terms have been carried to completion.

Who you are:

• Trusted consultant, maintaining a positive, can-do attitude that gives agents and homebuyers alike the confidence that their transaction is in reliable, good hands and will be completed on time.
• Problem solver, using your industry knowledge to identify potential issues; recognizing what’s wrong, knowing how to fix it, and avoiding unnecessary delays.
• Constant learner, staying on top of changing rules and regulations to avoid setbacks and enable transactions to close on time.
• People reader, recognizing and adapting to an agent’s or homebuyer’s personality and mood to make them feel comfortable, even when delivering bad news; showing empathy to ease their frustration and give them confidence that you’re in their corner.
• Multi-tasker, highly organized, being able to work a large number of contracts with numerous agents, buyers, and sellers simultaneously under deadline pressure.

Your responsibilities:

• Jack – or Jill – of all trades: Knowing the intricacies of the contract from beginning to end, ensuring that it is closed in a timely, efficient, and error-free manner.
• Devoted to detail: Verifying all paperwork is complete so that escrow closes on time and correctly.
• Following the money: Working with lenders and underwriters to ensure that all the I’s are dotted and T’s are crossed to fund and complete transactions.
• Relationship building: Establishing and maintaining relationships with essential industry players – agents, attorneys, lenders, surveyors, and government agencies – that enable you to smoothly manage transactions.
• Business builder: Reaching out to new agents, earning their confidence and trust, and creating opportunities to market our business; retaining agents by providing them with white-glove service.
• Talent builder: Training escrow assistants to open opportunities for advancement; delegating, auditing work, answering questions, and giving direction.
• Sealing the deal: Being present at closing and making it a positive, memorable experience for agents and buyers.

Qualifications:

What you must have:

• Education: High school diploma or equivalent; take continuing education courses as required.
• Experience: Two to three years of escrow experience, both front- and back-end experience. Can be assistant or processor level looking to move into an Officer role.
• Industry awareness: Technical knowledge of closing process.
• Computer skills: Proficiency with Microsoft Office suite.
• Communications skills: Strong written and verbal skills to keep agents, buyers, sellers, and all other parties up to date with the process and work with them to resolve issues.

What we’d like you to have (preferred):

• One year of escrow closing experience.
• Certification(s): Notary public and escrow officer licenses.
• An existing client base that will follow them to our company.

Benefits:

• Competitive base pay rate + incentive plan
• Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
• 401(k) savings plan with company match
• Paid Time Off to Include Holidays, Vacation Time, and Sick Time
• Paid Family & Paternity Leave
• Life Insurance
• Business Travel Accident Insurance
• All employees receive access to LinkedIn Learning
• Employee Referral Program
• Adoption Assistance Program
• Employee Assistance Program
• Health and Wellness Program and Incentives
• Employee Discounts
• Employee Resource Groups

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