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Escrow Assistant Remote CA

ForFutures Financial, Planning, a financial advisory practice of Ameriprise Financial Services LLC

California (MO)

Remote

USD 10,000 - 60,000

Full time

2 days ago
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Job summary

Join a leading financial advisory practice as an Escrow Assistant in a remote setup with quarterly travel to CA. You will play a crucial role in supporting the escrow team, ensuring each customer interaction exceeds expectations while utilizing your organizational and communication skills. If you have a passion for customer service and relevant experience, this opportunity is ideal for you.

Benefits

Comprehensive benefits package
Bonus pay for performance
Inclusive workplace culture

Qualifications

  • 2+ years of escrow-related experience preferred.
  • Detailed oriented with a passion for customer service.
  • Ability to learn quickly and work effectively with technology.

Responsibilities

  • Assist in the escrow process such as opening orders and preparing documents.
  • Communicate regularly with customers during the escrow process.
  • Ensure a favorable customer experience while managing escrow transactions.

Skills

Communication
Problem solving
Organizational skills

Education

High school diploma or equivalent

Tools

MS Office

Job description

Join to apply for the Escrow Assistant Remote CA role at ForFutures Financial, Planning, a financial advisory practice of Ameriprise Financial Services LLC

Join to apply for the Escrow Assistant Remote CA role at ForFutures Financial, Planning, a financial advisory practice of Ameriprise Financial Services LLC

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Enable you to apply your administrative, support and interpersonal skills to your team and our customer as we lead the industry in transforming how residential real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences.

Come join First American, where we recognize our true worth is our people. We are looking to add an Escrow Assistant to our growing team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality.

Open to Remote - must be able to travel to CA quarterly. FAST experience a +

What You’ll Do

  • Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
  • Communicate regularly with customers during the escrow process flow
  • Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

What You’ll Bring

  • Passion for helping customers while maintaining a professional and positive attitude
  • Excellent verbal and written communication with both our internal teams and external customers
  • Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
  • Thrives in contributing to a team working together to deliver beyond customer expectations
  • Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
  • High school diploma or equivalent
  • 2+ years of escrow-related experience preferred

Pay Range: $22.80 - 32.00 Hourly

This position is eligible for bonus pay and/or incentives for production or other goals. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

  • Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales and Management

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