Escrow Assistant: Detail-Oriented Customer Support

First American; Brighton (MI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

PTO/paid sick leave

Employee stock purchase plan

Job summary

First American in Brighton, MI is seeking an Escrow Assistant to support the escrow process from opening orders to title clearance. You will communicate with customers and coordinate with internal teams to ensure a smooth closing.

The ideal candidate has a high school diploma, strong communication skills, and at least 2 years of escrow-related experience. Proficiency with MS Office and a detail-oriented approach help deliver accurate, timely service.

Qualifications

• Excellent verbal and written communication with internal teams and customers.
• Problem solver with strong organizational skills and attention to detail.
• Team oriented with ability to contribute to a positive work environment.
• Proficiency with MS Office and adaptability to new software.

Responsibilities

• Assist in the escrow process, such as opening orders and reading title commitments.
• Maintain regular communication with customers during the escrow process.
• Interpret various agreements related to escrow closings.
• Support using technology to enable escrow transactions and ensure a great customer experience.

Skills

Verbal and written communication

Organizational skills

Detail oriented

Team player

MS Office proficiency

Education

High school diploma or equivalent

Tools

MS Office

Job description

First American in Brighton, MI is seeking an Escrow Assistant to support the escrow process from opening orders to title clearance. You will communicate with customers and coordinate with internal teams to ensure a smooth closing.

The ideal candidate has a high school diploma, strong communication skills, and at least 2 years of escrow-related experience. Proficiency with MS Office and a detail-oriented approach help deliver accurate, timely service.