Escrow Assistant

First American; Los Angeles (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k plan

PTO / Paid sick leave

Employee stock purchase plan

Job summary

First American is seeking an Escrow Assistant in Angels Camp, CA to support our escrow team in opening orders, preparing closing documents, and handling disbursement and follow-up. You will communicate with customers throughout the process and interpret agreements related to closings.

The role requires strong organizational skills, excellent communication, and a customer-first mindset. A high school diploma is required, and 2+ years of escrow experience is preferred.

Qualifications

• Passion for helping customers while maintaining a professional and positive attitude.
• Excellent verbal and written communication with both internal teams and external customers.
• Problem solver with strong organizational skills and attention to detail.
• Thrive in a team environment delivering beyond customer expectations.
• Knowledge of MS Office suite and ability to adapt to new software.
• High school diploma or equivalent.
• 2+ years of escrow-related experience preferred.

Responsibilities

• Assist escrow process: open orders, input closing info, prepare closing documents, handle disbursement and follow-up.
• Communicate regularly with customers during the escrow process flow.
• Interpret various agreements as they relate to escrow closings.
• Utilize diverse technologies to enable escrow transactions and ensure a great customer experience.

Skills

Customer focus

Communication

Problem solving

Teamwork

MS Office

Education

High school diploma or equivalent

Job description

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Enable you to apply your administrative, support and interpersonal skills to your team and our customer as we lead the industry in transforming how residential real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences. Come join our Angels Camp, CA branch of First American, where we recognize our true worth is our people. We are looking to add an Escrow Assistant to our growing team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality. This role is in office 5 x week with our amazing Angles Camp team!

What You’ll Do:

• Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up

• Communicate regularly with customers during the escrow process flow

• Interpret various agreements as they relate to escrow closings

• Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

What You’ll Bring:

• Passion for helping customers while maintaining a professional and positive attitude

• Excellent verbal and written communication with both our internal teams and external customers

• Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn

• Thrives in contributing to a team working together to deliver beyond customer expectations

• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies

• High school diploma or equivalent

• 2+ years of escrow-related experience preferred

Pay Range: $20.31 - $27.09 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.