Escape Experience Guide

Sweet Carolina Travels; Jacksonville (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Professional development in travel and hospitality

Supportive team environment

Competitive compensation

Job summary

A travel experience company based in Jacksonville, Florida, seeks an Escape Experience Guide to lead memorable adventures for clients. This role emphasizes exceptional interpersonal skills and problem-solving abilities, ensuring each client enjoys seamless logistics and engaging narratives. Candidates should be passionate about travel and flexible to work weekends or holidays. The position offers competitive compensation and a supportive team environment.

Qualifications

• Experience in travel, hospitality, event coordination, or tour guiding preferred but not required.
• Flexible schedule, including availability for weekends and holidays if needed.
• Passion for travel and creating memorable experiences.
• Flexible schedule, including availability for weekends and holidays if needed.
• Knowledge of local culture, attractions, and history is a plus.

Responsibilities

• Lead clients through curated experiences, ensuring comfort and safety.
• Share engaging narratives about destinations, culture, and history.
• Coordinate logistics with local vendors for seamless experiences.
• Adapt experiences to meet client needs and preferences.
• Serve as primary contact for clients during the experience.
• Collect feedback and share insights to continuously enhance future experiences.
• Uphold the company’s brand values, maintaining professionalism, enthusiasm, and attention to detail.

Skills

Exceptional interpersonal skills

Strong problem-solving skills

Communication skills

Ability to connect with diverse clients

Knowledge of local culture

Job description

About Us: We specialize in creating unforgettable travel and adventure experiences that allow our clients to escape the everyday and immerse themselves in extraordinary destinations. Our mission is to deliver personalized, memorable, and seamless adventures that spark curiosity and wonder.

Role Overview: As an Escape Experience Guide, you will be the face and heart of our curated experiences, ensuring each client’s journey is engaging, seamless, and unforgettable. You will blend storytelling, logistical expertise, and personalized service to create immersive escape experiences.

Key Responsibilities:

• Lead clients through curated experiences, ensuring comfort, safety, and enjoyment at every stage.
• Share insightful and engaging narratives about destinations, culture, history, and local attractions.
• Coordinate logistics with local vendors, guides, and service providers to ensure a seamless experience.
• Adapt experiences on-the-fly to meet client needs, preferences, and unexpected changes.
• Serve as the primary point of contact for clients during the experience, providing guidance, recommendations, and support.
• Collect feedback and share insights to continuously enhance future experiences.
• Uphold the company’s brand values, maintaining professionalism, enthusiasm, and attention to detail.

Qualifications:

• Exceptional interpersonal and communication skills; ability to connect with diverse clients.
• Experience in travel, hospitality, event coordination, or tour guiding preferred but not required.
• Strong problem-solving skills and the ability to think quickly under pressure.
• Knowledge of local culture, attractions, and history is a plus.
• Flexible schedule, including availability for weekends and holidays if needed.
• Passion for travel, exploration, and creating memorable experiences.

What We Offer:

• The opportunity to lead one-of-a-kind experiences for clients from around the world.
• Professional development in travel, hospitality, and client experience.
• A supportive, innovative, and adventurous team environment.
• Competitive compensation [or “compensation commensurate with experience”].