Escape Experience Guide

Sweet Carolina Travels; Augusta (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Professional development in travel and hospitality

Supportive team environment

Opportunity to lead unique experiences

Job summary

A travel adventure company in Augusta, Georgia, is seeking an Escape Experience Guide to lead curated experiences. This role focuses on ensuring clients have engaging and memorable journeys by blending storytelling and logistical expertise. Ideal candidates will possess strong interpersonal skills, flexibility for varied schedules, and a passion for travel. You'll be responsible for coordinating logistics, adapting experiences on-the-fly, and serving as the main contact for clients during their adventures. Competitive compensation and a supportive team environment are offered.

Qualifications

• Experience in travel, hospitality, event coordination, or tour guiding preferred but not required.
• Ability to connect with diverse clients.
• Passion for travel and creating memorable experiences.
• Knowledge of local culture, attractions, and history is a plus.
• Flexible schedule, including weekends and holidays if needed.
• Passion for travel, exploration, and creating memorable experiences.

Responsibilities

• Lead clients through curated experiences, ensuring comfort, safety, and enjoyment.
• Provide guidance and support as the primary point of contact.
• Collect feedback to enhance future experiences.
• Adapt experiences on-the-fly to meet client needs, preferences, and unexpected changes.
• Serve as the primary point of contact for clients during the experience, providing guidance, recommendations, and support.
• Collect feedback and share insights to continuously enhance future experiences.
• Uphold the company’s brand values, maintaining professionalism, enthusiasm, and attention to detail.

Skills

Exceptional interpersonal and communication skills

Strong problem-solving skills

Knowledge of local culture and attractions

Flexibility for weekends and holidays

Storytelling

Flexible scheduling

Job description

About Us

Augusta, Georgia, United States Sweet Carolina Travels

We specialize in creating unforgettable travel and adventure experiences that allow our clients to escape the everyday and immerse themselves in extraordinary destinations. Our mission is to deliver personalized, memorable, and seamless adventures that spark curiosity and wonder.

Role Overview

As an Escape Experience Guide, you will be the face and heart of our curated experiences, ensuring each client’s journey is engaging, seamless, and unforgettable. You will blend storytelling, logistical expertise, and personalized service to create immersive escape experiences.

Key Responsibilities

• Lead clients through curated experiences, ensuring comfort, safety, and enjoyment at every stage.
• Share insightful and engaging narratives about destinations, culture, history, and local attractions.
• Coordinate logistics with local vendors, guides, and service providers to ensure a seamless experience.
• Adapt experiences on-the-fly to meet client needs, preferences, and unexpected changes.
• Serve as the primary point of contact for clients during the experience, providing guidance, recommendations, and support.
• Collect feedback and share insights to continuously enhance future experiences.
• Uphold the company’s brand values, maintaining professionalism, enthusiasm, and attention to detail.

Qualifications

• Exceptional interpersonal and communication skills; ability to connect with diverse clients.
• Experience in travel, hospitality, event coordination, or tour guiding preferred but not required.
• Strong problem-solving skills and the ability to think quickly under pressure.
• Knowledge of local culture, attractions, and history is a plus.
• Flexible schedule, including availability for weekends and holidays if needed.
• Passion for travel, exploration, and creating memorable experiences.

What We Offer

• The opportunity to lead one-of-a-kind experiences for clients from around the world.
• Professional development in travel, hospitality, and client experience.
• A supportive, innovative, and adventurous team environment.
• Competitive compensation [or “compensation commensurate with experience”].