ES Resident Support Specialist/New Haven

Columbus House; New Haven (CT); On-site; USD 25,000 - 28,000; Part time

Job summary

Columbus House in New Haven, CT is seeking a part-time Resident Support Specialist (New Haven) to provide supervision, safety, and program support for shelter residents and volunteers. The role emphasizes trauma-informed service, collaboration with local shelters, and maintaining shift logs and daily rosters in a structured residential setting.

The position requires skills in crisis intervention, confidentiality, and Harm Reduction, with duties including rounds, security, intake oversight, and

Qualifications

• Supervising homeless adults in a residential setting.
• Time management and organizational skills essential.
• Knowledge of residential services for the homeless Population.
• Aware of mental health, substance abuse, and dual diagnosis issues; computer literate.
• Culturally competent; ability to work within a team.
• Understanding of crisis intervention, confidentiality, boundaries, and universal precautions.
• Able to foster a Harm Reduction philosophy in the work environment.
• Strong empathic skills.

Responsibilities

• Perform hourly rounds on assigned floor.
• Supervise shelter clients to ensure compliance with house rules.
• Assist in ensuring security of the Shelter.
• Maintain hourly logs.
• Help move client belongings as necessary.
• Collaborate with other agencies and social service providers.
• Oversee intake, departures and daily roster and programs.
• Supervise resident chores.
• Attend agency and program meetings as scheduled.
• Complete all required reports/incident logs.
• Provide shift coverage to other RS staff during breaks.
• Remain on-site during emergencies as designated by leadership.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ES Resident Support Specialist/New Haven

Part Time 20 Hrs New Haven, CT, US

9 days ago Requisition ID: 1194

Columbus House, Inc.
Job Posting: Part-time 20hrs, FLSA Non-Exempt, Essential
Resident Support Specialist
VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested
Company Overview & Mission

Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless.

Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people who are homeless or at risk of becoming homeless, by providing shelter and housing and by fostering their personal growth and independence."

Purpose

Under the direction of the Manager of Shelter Operations, the Resident Support Specialist registers and provides supervision, safety, organization, and program management support to all shelter residents, on-site Recovery Support Specialists, and volunteers. The Resident Support Specialist networks with the greater New Haven shelters and social service system and collaborates with other Columbus House residential staff in order to provide an environment that reflects the core values of Trauma Informed Service: Safety, Trustworthiness, Choice, Collaboration and Empowerment.

Qualifications, Knowledge, Skills and Abilities

• This position involves supervising homeless adults in a residential setting.
• Individual must have demonstrated the ability to manage, motivate and direct clients, time management and organizational skills essential.
• Knowledge base of all aspects of the delivery of residential services for the homeless population preferred.
• Must be aware of mental health, substance abuse, and dual diagnosis issues; knowledgeable of the area network providers; computer literate.
• Culturally competent; must possess the capacity to work within a team and foster teamwork.
• Must have a general understanding of crisis intervention skills, confidentiality, boundaries, universal precautions.
• Able to foster a Harm Reduction philosophy within the work environment.
• Strong empathic skills.

Responsibilities

• Perform hourly rounds on assigned floor
• Supervise shelter clients to ensure compliance with all house rules
• Assist in ensuring security of the Shelter
• Maintain hourly logs
• Help move client belongings as necessary
• Collaborate with other agencies and social service providers
• Oversee intake, departures and daily roster and programs
• Supervise resident chores
• Attend agency and program meetings as scheduled
• Complete all required reports/incident logs
• Provide shift coverage to other RS staff during their break times
• Remain on-site to perform essential functions during emergency situations as designated by the Chief Executive Officer
• Other related duties as assigned

Supervision: Manager of Shelter Operations

Salary Range:$18.00 per hour

Schedule:Monday– Friday 6:00 p.m. to 10:00 p.m.

Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply