ERSEA Specialist

Paycom - ATS; Yakima (WA); On-site; USD 85,000 - 88,000; Full time

Benefits offered by this job

Medical/Dental/Vision Plans

Sick Leave

Annual Leave

11 Paid Holidays

Employee Assistance Program

Basic Life Insurance

403 B (Employer match)

Job summary

Paycom - ATS seeks an ERSEA Specialist to lead eligibility, recruitment, selection, enrollment and attendance across EPIC Head Start, Early Head Start, and ECEAP programs in Yakima, WA. You will supervise a five-person team, monitor records, and ensure compliance with Head Start and ECEAP standards.

You will coordinate recruitment strategies, maintain accurate data via ELMS and ChildPlus, and collaborate with health and nutrition staff to uphold safety and nutrition requirements.

Qualifications

• Bachelor's degree or equivalent experience in related field.
• 3+ years experience in enrollment, eligibility, family services, or related program function.
• 2+ years supervisory experience leading staff.
• Experience monitoring data, maintaining records, and using information to address service gaps.
• Ability to interpret program requirements and train staff; work with families and cross-site teams.
• Proficiency with ELMS and ChildPlus; valid WA driver license and transportation.

Responsibilities

• Oversee ERSEA practices across all EPIC programs and sites.
• Supervise a team of five (Intake/Outreach Manager, two Enrollment Managers, two Enrollment Coordinators).
• Ensure eligibility, enrollment, and attendance meet Head Start and ECEAP requirements.
• Monitor ERSEA records, enrollment levels, and attendance trends; coordinate corrective actions.
• Maintain ERSEA monitoring processes and participate in annual self-assessment and improvement plans.
• Coordinate recruitment and outreach to respond to community needs and ensure full enrollment.
• Collaborate with Health/Nutrition staff to meet health, safety, and nutrition standards.
• Oversee ELMS/ChildPlus to track eligibility and enrollment data; identify trends and vacancies.
• Attend community meetings as determined by Head Start Director.

Education

Bachelor's degree in human services, early childhood education, public administration, or a related field; equivalent relevant experience may be considered

Tools

ELMS

ChildPlus

Job description

Job Details: Job Location: TO - Program Office - Yakima, WA, Position Type: Full Time, Salary Range: $85000.00 - $88000.00Salary/year, Position Summary:

The ERSEA Specialist leads the agencywide implementation of Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) for EPIC's Head Start, Early Head Start, and ECEAP programs. This position develops and coordinates consistent practices across sites, monitors enrollment and attendance data, identifies barriers to participation, and works with program leaders and center staff to maintain full enrollment and support regular attendance. The position provides training, guidance, and performance oversight to the team; monitors the accuracy and timeliness of ERSEA records and evaluates practices for compliance with applicable program requirements. The ERSEA Specialist uses data and community needs to guide recruitment and outreach, improve processes, and ensure eligible families have equitable access to EPIC's services. This position ensures all work is done in accordance with Head Start and ECEAP Performance Standards.

Benefits:

• Medical/Dental/ Vision Plans
• Sick Leave (5 hours per payroll)
• Annual Leave -4 hours per payroll (Hours vary depending on years of service)
• 11 Paid Holidays
• Employee Assistance Program
• Basic Life Insurance
• 403 B (Employer match after 1 year or 1,000 hours)

Essential Job Functions:

• Oversee the implementation of eligibility, recruitment, selection, enrollment, and attendance practices across all EPIC programs and sites.
• Supervises a team of five: the Intake/Outreach Manager, two Enrollment Managers, and two Enrollment Coordinators.
• Oversee eligibility, selection, enrollment, and attendance practices to ensure staff follow ECEAP and Head Start requirements, applicable McKinney-Vento requirements for children experiencing homelessness, and EPIC policies and procedures.
• Supervise, train, and evaluate the Intake/Outreach Manager, two Enrollment Managers, and two Enrollment Coordinators.
• Monitor ongoing tracking system ensuring that it’s up to date and correctly reflects the efforts of the enrollment process.
• Monitor ERSEA records, enrollment levels, and attendance trends; identify gaps and coordinate corrective actions with program leaders and site staff.
• Maintain ongoing ERSEA monitoring processes and participate in EPIC's annual self-assessment, including the review of findings and improvement plans.
• Coordinate recruitment and outreach strategies that respond to community needs, support full enrollment, and ensure eligible families have equitable access to services.
• Works closely with the Food Services Manager and the Health and Nutrition Specialist to ensure compliance with all health, safety and nutrition standards as defined by Performance Standards and state licensing WACs.
• Maintain ERSEA activities in conjunction with EPIC and management staff.
• Establish and prioritize timelines for any follow-up needed through technical assistance, training sessions, coaching and re-verification of successful completion and correction of outstanding monitoring items.
• Complete eligibility, selection, enrollment, and attendance defined by the ECEAP and the McKinney Vento Act (homeless) requirements in accordance with policies and procedures.
• Oversee enrollment practices to support full enrollment, timely filling of vacant slots, and maintenance of an active waitlist of eligible families.
• Oversee the use of ELMS for ECEAP and ChildPlus for Head Start and Early Head Start to track eligibility and enrollment data, monitor accuracy, and identify enrollment trends and vacancies.
• Attend community meetings or other relevant community committees, boards, etc. as determined by the Head Start Director.
• Ensure that EPIC's early childhood programs are operating at a high level of quality at all times so that children's welfare, safety and school readiness are of primary focus.
• Ensure that proper reporting procedures, tracking and documentation for Child Abuse and Neglect are followed as required by agency policy, state law and Head Start and ECEAP requirements. This includes instances of unprofessional behavior, child abuse and neglect, failure to supervise and other policy violations involving staff.
• In conjunction with the ECEAP Director monitor Yakima School District ECEAP program. Providing training when needed and developing corrective action plans, if necessary.
• In conjunction with the Head Start and ECEAP Director, collaborate with key community partners including school districts, Department of Early Learning (DEL), health agencies and others.
• Be committed to characterizing a safe environment within our centers, playgrounds, buses and anywhere that children may be present. Be familiar with and encourage EPIC's culture of "Speak Up, Speak Out!"

Other Job Functions:

• Articulate EPIC's mission, values and policies to staff and clients; demonstrate commitment to mission, values and policies in the performance of daily duties.
• Adhere to the values that reflect the working culture at EPIC; honoring and modeling these values as duties are carried out on a daily basis.
• Communicate effectively by sharing concerns openly and honestly with appropriate staff members. Observe confidentiality in all dealings related to program, staff and families.
• Provide and maintain a safe, healthy, responsive and nurturing learning environment for all children by modeling professional behavior, open communication, embodying a culture of safety and utilizing effective conflict resolution skills.

Working Conditions/Physical/ Mental Abilities and Processes:

• Duties are performed primarily in an office setting.
• Work requires long periods of sitting or standing.
• Work requires walking, stooping, kneeling, light lifting, speaking, hearing, seeing and the ability to articulate clearly; use of hands to finger, bending and reaching.
• Ability to feel or operate objects and equipment; reach with hands and arms.
• Ability to work with personal computer for long periods of time.
• Frequent travel to and from site within geographic service area.

Additional Skills and Conditions:

• Excellent people skills with a customer service focus.
• Sound and mature judgment.
• Work positively in a team setting.
• Demonstrate creativity, hard work, and be willing to try new approaches.
• Proficiency in computers, including MS Word, and MS Excel.
• Excellent communication skills and attention to detail.
• Excellent organizational skills and ability to effectively manage workloads and meet deadlines.
• Ability to deal effectively and positively with staff, students and the public.
• Other duties as assigned.

Equipment Operated:

Personal computer, telephone, copy and fax machines

Conditions of Employment:

• Prior to employment, complete a pre-employment drug screen, Tb skin test by an EPIC approved healthcare provider at no cost to the employee.
• Pre-employment basic physical by an EPIC healthcare provider (obtain within (30) days of employment and no cost to the employee).
• Must pass an initial and periodic background check through the Washington State Department of Children, Youth & Families (DCYF).
• Provide proof of MMR vaccination and/ or resistance to Measles, Mumps & Rubella.
• Meet the minimum education requirements within the timeframe as stated in the performance standards, if applicable.
• Complete Child Abuse and Neglect training and all other mandated training.
• CEO Approval.

Qualifications: Minimum Qualifications:

• Bachelor's degree in human services, early childhood education, public administration, or a related field; equivalent relevant experience may be considered.
• Three years of experience in enrollment, eligibility, family services, or a related program function.
• Two years of experience supervising staff or leading a team.
• Experience monitoring data, maintaining accurate records, and using information to identify and address service gaps.
• Ability to interpret program requirements, train staff, and work effectively with families and teams across multiple sites.
• Proficiency with electronic record systems; experience with ELMS and ChildPlus preferred.
• Valid Washington State Driver's License, own transportation and required auto insurance.