ERSEA & Family Services Supervisor - Head Start

You Thrive Florida; DeLand (FL); On-site; USD 54,000 - 60,000; Full time

Benefits offered by this job

Vacation

Sick leave

PTO

Health benefits

Vision plan

Dental plan

403B retirement

Holidays (14)

Pet insurance

Life insurance

Long-Term Disability

AD&D

Public Service Loan Forgiveness

Job summary

You Thrive Florida in Deland, Florida seeks a supervisory professional to oversee ERSEA and Family Services, ensuring program eligibility, family engagement and quality service delivery across Volusia County. The role coordinates weekly caseload reviews, supports staff, and ensures compliance with health, safety and training requirements.

This full-time position offers comprehensive benefits including health, retirement and paid holidays.

Responsibilities

• Oversees and supervises ERSEA and Family Services staff.
• Supports the completion of applications, parent interviews, and the waitlist process. Monitors eligibility applications, waitlist regularly, and attendance for programs.
• Schedules, facilitates and documents Weekly Caseload Reviews with staff in accordance with procedures and ensures follow up is complete.
• Provides case management to support staff in identifying needs and goals of families when needed.
• Monitors compliance with all child health requirements to ensure notification of expired immunizations and physicals are being sent to families at a 60 day, 30 day and 14 day interval.
• Completes eligibility applications for staff, their relatives and friends.
• Monitors documentation of all aspects of the case management process in ChildPlus.net.
• Prepares and presents family outcome data during Outcome Summits.
• Supports ERSEA Manager in the hiring process and develops the onboarding training plan for all new Family Advocates.
• Ensures that new team members receive employee training and follow-up within the first 30 days of hire.
• Completes and presents performance evaluations with subordinates as needed, but at a minimum of every 12 months.
• Assures accuracy and approves subordinates’ timecards and submits documentation to Human Resources and Finance.
• Updates all staff files on ChildPlus and ensures DCF and all required training is completed annually.
• Disseminates local, state, federal and agency information to subordinates as needed.
• Collaborates with ERSEA leadership to develop and implement the annual training plan, including pre- service, in-service, T/TA and ongoing workshops.
• Supports subordinates in coordinating, preparing and actively participating in the Parent Family and Community Engagement Experiences. Is an active participant in parent events as requested.
• Collaborates with the Family Advocate; Parent, Family and Community Engagement Committee and FamilyServices Coordinator to ensure that parent/male engagement and parent activities occur at the centers monthly.
• Works collaboratively with center staff to promote and review family success stories to be submitted monthly to the ERSEA Manager.
• Submits reports, documents, and files as directed. Meets monthly with the ERSEA Manager to discuss outcomes from reports.
• Attends and actively participates in training programs, staff meetings, and other meeting/trainings.
• Acts as an advocate and role model for Head Start/Early Head Start families.
• Maintains confidentiality in all aspects of client, staff and agency information.
• Maintains effective working interaction with coworkers and outside contacts that will enhance the operation of Head Start/Early Head Start program.
• Organizes and prioritizes all assignments as directed.
• Participates in regular safety, storm and fire drills.
• Uses and follows federal, state and local regulations/laws, including the Head Start/Early Head Start Performance Standards, applicable transmittal notices, and other administrative orders/directions.
• Participates in community activities that enhance Head Start/Early Head Start programs as directed.
• Participates in ongoing monitoring, Community Assessment and Self-Assessment and performs reasonable related functions. Uses and follows the policies/procedures of You Thrive Florida, including but not limited to Personnel Policies, Occupational Health and Safety policies, payroll policies/practices, etc.
• Ensure documentation standards in ChildPlus are met as required by Program.

Job description

You Thrive Florida in Deland, Florida seeks a supervisory professional to oversee ERSEA and Family Services, ensuring program eligibility, family engagement and quality service delivery across Volusia County. The role coordinates weekly caseload reviews, supports staff, and ensures compliance with health, safety and training requirements.

This full-time position offers comprehensive benefits including health, retirement and paid holidays.